I'm hoping for some guidance...
We are a prominently located automatic car wash and auto detailing shop in the mid-Atlantic, and are expanding our product offering to include tint.
We detail an average of four-six cars per day. I am putting my head detailer in charge of tint, without a plotter. He seems to be taking to it pretty well, and I'm hopeful that he continues to master the skill. I've seen other posters comment that the fail rate in this business is quite high (some quote 90%). Given that we are an established business and have committed to adding this service line, failure won't come about for lack of patience or resources - which I think is what probably gets the individual tinter going solo.
My question is this: Other than a loss of interest for lack of profitability early on for an individual striking out on his own, what are some of the most common pitfalls? What are the pitfalls that might affect an otherwise healthy business that is expanding its offering to include tint?
My primary concern is that we have only two guys in the shop who've started to take this on - my on-site partner and my head detailer. I expect that business will slowly pick up over time, and expect that my two guys will continue to ramp up with it.
I've heard it's very difficult to attract talent, so I'm concerned that if business does pick up, we'll be caught flat footed.
FWIW, we are a 3M shop, and are the only one in the area. I do not expect much help from 3M, but chose them for their name recognition, since our existing clientele probably fits their profile. My intent is to not move into the rims, electronics, etc., but rather, to stick to detailing, tinting, and car washing. I expect that our client base will continue to be those not otherwise interested in other car accessories.