your own warranty card to customer Options

[TINT]

for over 11 years now, our shop has been giving out warranty cards, not warranty card from what film you use, your own warranty card, first its a simple card, 4.5" x 8" with information front and back, stating what warranty covers and what it doesnt cover, window tinting laws specified for the fronts and backs. and back of the card it says cleaning instructions and any other services you provide, and way at the bottom you company name , phone, address. in front of the car there is a section where we fill out what film we used , date, and initials of installer, pics are below, i took them with my camera phone, @#$% camera phone. hope its a good tip. i'll list what is on mine.

Front:
Business name on top part

warranty information immediately followed by what film you used, date and initials of installer

Window Tinting law

Back:
Cleaning instructions

Other services we offer

and company info on bottom.

its white card with dark blue bold ink.

hope i earn my lil metal for this.

Attached File(s)

 warrantycard2.jpg ( 16.14K ) Number of downloads: 1151
 warrantycard.jpg ( 15.1K ) Number of downloads: 978

 

[*metint *]

for over 11 years now, our shop has been giving out warranty cards, not warranty card from what film you use, your own warranty card, first its a simple card, 4.5" x 8" with information front and back, stating what warranty covers and what it doesnt cover, window tinting laws specified for the fronts and backs. and back of the card it says cleaning instructions and any other services you provide, and way at the bottom you company name , phone, address. in front of the car there is a section where we fill out what film we used , date, and initials of installer, pics are below, i took them with my camera phone, @#$% camera phone. hope its a good tip. i'll list what is on mine.

Front:
Business name on top part

warranty information immediately followed by what film you used, date and initials of installer

Window Tinting law

Back:
Cleaning instructions

Other services we offer

and company info on bottom.

its white card with dark blue bold ink.

hope i earn my lil metal for this.

[*]248369[/*]

The way it should be...

You don't call Kenmore when the wash machine breaks...

[TINT]

[naughtydog]

can we get a better picture?? or scan it maybe

ND

[TINT]

i'll see if i can ND

[TINT]

heres a closeup, dame camera phone no good.

Attached File(s)

 warrantycard3.jpg ( 31.11K ) Number of downloads: 774

 

[TINT]

so do i get my lil medal thingy? or was this thread lame?

[TintDude]

i usually do the TOTW's on sunday, and begging for one is a disqualification just kidding

[*tintgod *]

i usually do the TOTW's on sunday, and begging for one is a disqualification just kidding

[*]249973[/*]

yeah..but if you give him 15 bucks a month he will give a subscriber medal for free...

[*tintgod *]

by the way...get a better camera tint....or is it the operator

[nautiboi73]

ours isn't so much a car as a half sheet of paper with all the mumbo jumbo on it. I don't use them anymore, but will be soon.


This has been edited by nautiboi73: Jan 22 2005, 09:13 PM

[TINT]

i usually do the TOTW's on sunday, and begging for one is a disqualification just kidding

[*]249973[/*]

yeah..but if you give him 15 bucks a month he will give a subscriber medal for free...

[*]249980[/*]

check this out, one week ago i lost my wallet with all my credit cards and driver license, id, some cash, never found it! i quickly called all my credit card companies to send me a new everything, drivers license everything!

my first ever lost wallet and it feels horrible!

soon as i get my credit cards (new) i will subscribe.

[TINT]

i usually do the TOTW's on sunday, and begging for one is a disqualification just kidding

[*]249973[/*]

by the way...get a better camera tint....or is it the operator

[*]249981[/*]

[Tintbds]

i usually do the TOTW's on sunday, and begging for one is a disqualification just kidding

[*]249973[/*]

yeah..but if you give him 15 bucks a month he will give a subscriber medal for free...

[*]249980[/*]

check this out, one week ago i lost my wallet with all my credit cards and driver license, id, some cash, never found it! i quickly called all my credit card companies to send me a new everything, drivers license everything!

my first ever lost wallet and it feels horrible!

soon as i get my credit cards (new) i will subscribe.

[*]249984[/*]

interesting, very interesting.

[Mr paladin]

I have used my own warranty cards since I started my business in 86

[TINT]

[TintDude]

TOTW

[TINT]

[DarthShader]

Congrats, TINT! Great tip.

[TINT]

[Tintbds]

Way to go TINT

[TINT]

[tintacar]

Hello, could you send me some more info about your warranty card, mayde I can use this also, it looks good.

Thanx

[darkdan]

What about film companies that give nationwide warranties.

Would this allow customers to get warranty work done at other places?

Or would they tell the customer to go away?

[TINTDESIGNZ]

What about film companies that give nationwide warranties.

Would this allow customers to get warranty work done at other places?

Or would they tell the customer to go away?

[*]288641[/*]

You are supposed to be able to get your car warranteed by anyone carrying that brand film-but you cant make a living warranteeing other peoples work! ss

[Exact-Oh]

I have used my own warranty cards since I started my business in 86

[*]250045[/*]

(but '89 here)

[Litespeeds]

Tint,
You've gotta invest in a digital camera. The camera phones are junk! Just pick up a 3.2 Megapixel small point and shoot camera for about $200. Canon's are good and so are Nikon's. I know you make enough money so do us a favor and post clear pictures in the future. Great tip!

[tint4less]

TINT cant afford a dig camera he TINTS FOR FOOD

[TINT]

Tint,
You've gotta invest in a digital camera.  The camera phones are junk!  Just pick up a 3.2 Megapixel small point and shoot camera for about $200.  Canon's are good and so are Nikon's.  I know you make enough money so do us a favor and post clear pictures in the future.  Great tip!

[*]290897[/*]

ive got a busy schedule during the daytime, i know i have to get a digital camera, sorry i know its annoying.....i will soon

[tint4less]

a pic is a pic dude, use what you got dont let people tell you what to do.

This has been edited by tint4less: Jun 17 2005, 12:24 AM

[darkdan]

http://www.tintdude.com/forum/index.php?showtopic=18963

[TINT]

whatever might be your problem with this mr darky

but our business of 26 years, with the same warranty card, has never failed, and always been around, and half warranty work covered, simply you put in the lot number and film you used simple as that.

[darkdan]

That's great if the customer comes back to you. Life is fine and dandy.

However, soon, if the customers move and need warranty work done somewhere else their warranty may not be honored.

Until recently, my customers didn't get a warranty except just my own. Now I like the fact that if I go under (which, luckily, business is picking up so I have no plans of hanging up the squeege) or move (which is a possibility) they have other options of getting their stuff fixed.

[TINT]

That's great if the customer comes back to you.  Life is fine and dandy.

However, soon, if the customers move and need warranty work done somewhere else their warranty may not be honored.

Until recently, my customers didn't get a warranty except just my own.  Now I like the fact that if I go under (which, luckily, business is picking up so I have no plans of hanging up the squeege) or move (which is a possibility) they have other options of getting their stuff fixed.

[*]292583[/*]

i can prove to you with a list of customers in the past few years where they need warranty work, they were and got covered at the time we were using LLUMAR and had no problems, and another few customers went to live in an area where there were no tint shops and coundt get theyre film fixed, but no, what you are implying (sp?) is not entirely true.

[Eclipse]

Here is my TOTW.

DON'T EAT YELLOW SNOW.

Can I have a medal, huh? huh? please!! please!! can I? can I?

[TINT]

Here is my TOTW.

DON'T EAT YELLOW SNOW.

Can I have a medal, huh? huh? please!! please!! can I? can I?

   

[*]292771[/*]

[foliacar]

@tint, could you send me some more info about your warranty card, maybe I can use this also, it looks good.

[SIR TINTSALOT]

I like the idea, I've been toying with altering my invoice the same way, with all warranty info, cleaning instructions, roll #, tint laws, etc. I plan on doing it on the invoice though because it is a little cheaper for me to get it printed. I'll also keep giving them the manufacturer warranty too so if they move or something like that they will still be covered.

[Shady Sherlock]

Good idea, I'd think about updating the Jeep a few years though.

At least to a 2000 model.
That is about an 88 model XJ (Cherokee) platform.
Start livin in the right century.
J/K dood!

Would you email me a close up of that card TINT?

[TINT]

Good idea, I'd think about updating the Jeep a few years though.

At least to a 2000 model.
That is about an 88 model XJ (Cherokee) platform.
Start livin in the right century.
J/K dood!

Would you email me a close up of that card TINT?

[*]348101[/*]

nono we leave that jeep there on purpose..we try to keep oldschool as much as possible around here but yea, i'll try to remember and get some clearer pics.

[expertint]

Darkdan is right on this one. If I'm a consumer would I want a nice professional and valid nationwide warranty,that all the manufacturers honor, as do most of the shops on this forum. Or do I want a flimsy piece of paper that is honored ONLY at Joe's tint shop.I don't see any point in this thinking.WHY DON'T YOU JUST USE THE WARRANTY PROVIDED BY THE MANU..IT WILL BE HONORED BY OTHER SHOPS AND WILL BE HONORED BY THE MANU.I could care less about Joe's tint shop warranty..end of discussion...

[tigerstripe]

Darkdan is right on this one. If I'm a consumer would I want a nice professional and valid nationwide warranty,that all the manufacturers honor, as do most of the shops on this forum. Or do I want a flimsy piece of paper that is honored ONLY at Joe's tint shop.I don't see any point in this thinking.WHY DON'T YOU JUST USE THE WARRANTY PROVIDED BY THE MANU..IT WILL BE HONORED BY OTHER SHOPS AND WILL BE HONORED BY THE MANU.I could care less about Joe's tint shop warranty..end of discussion...

[*]349004[/*]

good point

how about a comprimise.

give the manufactures warranty, and ofer an upgrade to a one window one time no fault warranty from joes tintshop and charge an extra $10-$20 for it, and it is only used at joes tintshop.

[darkdan]

That's a good idea.

But only $10?

This has been edited by darkdan: Dec 10 2005, 06:14 PM

[expertint]

It's the manufacturers warranty on their film,not mine.They're the ones who want to do that so they have to honor it.They are alot bigger than us so let them pay the tab for their product failure.I have maybe one warranty every two mo's which is no big deal.Lulu pays me well to replace a fogged back window now and then.It's usually the back window only and it's usually been on 5yrs or more.The flatglass warranties are another thing.

[TintDude]

I wholeheartedly disagree. The Manu's by and large only pay for the film and not labor. I'll be damned if i do a strip and retint only to be reimbursed for the amout of film used. Not to mention, a LIFETIME warranty on a product that lasts 5 years tops.

Screw that.

[*tintgod *]

http://www.woai.com/news/local/story.aspx?...EE-CEC006A50D43

[eric_64chev]

I give the customer a sheet that I make up myself plus I give them the manufacture's card. I don't know why you wouldn't provide them with the film company's card??? I think it's a great selling point that they are covered if they move.

[TintDude]

So Eric, you going to S+R a car from anothet tinter only to be reimbursed on a future film purchase for the amount of film you used on that S+R and give up the labor for free? Dude, i got some beach front property in Nevada you might be interested in.

[blade]

for the record (for all you dumb mofos)

"Shades by Blade"

that's nothing to do with me in that article

[eric_64chev]

So Eric, you going to S+R a car from anothet tinter only to be reimbursed on a future film purchase for the amount of film you used on that S+R and give up the labor for free? Dude, i got some beach front property in Nevada you might be interested in.

[*]349115[/*]

Heck yes. I take all the business I can get my hands on. The customer I'm doing a re-do for might be my customer down the road. Unlike most of the people on this site I tint as a side business for "fun" money so my situation is different than most.

As far as the beach property....I already have a summer lake place at my diposal. But thanks for the offer

[*tintgod *]

every single person on here relys on repeat customers and you hedge the bet that they repeat every 2-3 years....a customer that comes in every 10 years is not a repeat customer to me   it they are happy while they own their vehicle why should we care if the person who buys it off the auction block is happy with it

this is what pizzez me off about extraordinary high priced film companies....their warranties really don't matter because the average american citizen doesn't keep a vehicle long enough to take advantage of them.  it is well worth it to me as a for-profit business ower to provide a great product at a reasonable price and eat the occasional redo for  the american citizen that falls outside  the norm

[*]349148[/*]

[expertint]

I've been in the same location for 18yrs.I do this for a living.I've been through 3m failure in the mid 80's..That film only lasted 2yrs. and had a lifetime warranty.I ate alot of 3m cause their warr. is the worst..Still is. Sinse useing lulu for 15yrs I've had very few failures and the ones I've had were pretty much paid by them.I must see a warranty card and reciept.I copy them and send them to the lulu warr. dept.They credit me OK for the labor and film.That is better than just eating everything myself cause I'm a nice guy.No inv. or warr. card no warranty..

[TINT]

its not a big deal, with these warranty cards, if you ever do have a comeback, just keep the paperwork you gave the customer or make a copy, send to manufacturer and they will also credit you back, like i said no big deal. i guess we are on an open forum and express what we feel, but its just simply a suggestion if anyone would want to do it in they're business in the near future or what not. its worked out for the company im in since i think its '86 or earlier im not sure, i was too young . but helll guys if you dont like the whole idea, ignore it, dont give unnecessary comments of which, if it would work or not. take it as you will, just a suggestion. take it or dump it.

[Diamond Tints]

I had a warranty issue with a film company couple of years ago with about 10 cars what did i get to strip and retint all these cars, 1 roll of film thats what!!!!!! So some of these companies are full of BIG TIME no names or anything **cough johnsons cough** ass holes im my own opinion but at the end of the day i no longer use these cowboys so as to warranties is there such a thing??

[*tintgod *]

but helll guys if you dont like the whole idea, ignore it, dont give unnecessary comments of which, if it would work or not. take it as you will, just a suggestion. take it or dump it. 

[*]349196[/*]

yeah....like you are one to talk about that

[TINT]

but helll guys if you dont like the whole idea, ignore it, dont give unnecessary comments of which, if it would work or not. take it as you will, just a suggestion. take it or dump it. 

[*]349196[/*]

yeah....like you are one to talk about that

[*]349214[/*]

[TINTDESIGNZ]

I've been in the same location for 18yrs.I do this for a living.I've been through 3m failure in the mid 80's..That film only lasted 2yrs. and had a lifetime warranty.I ate alot of 3m cause their warr. is the worst..Still is. Sinse useing lulu for 15yrs I've had very few failures and the ones I've had were pretty much paid by them.I must see a warranty card and reciept.I copy them and send them to the lulu warr. dept.They credit me OK for the labor and film.That is better than just eating everything myself cause I'm a nice guy.No inv. or warr. card no warranty..

[*]349172[/*]

Amen Expert-being in the same location for years-factory warranties do come into play-I'm not eating any strip/retints because I'm too lazy to fill out the paperwork! And by the way-MY film distributor pays invoice face value. be it film credit-same as cash in my book!

[SIR TINTSALOT]

I still think it is a good idea to have your own along with info on what to expect and what to do and not do with your tint job. If it is written down on the invoice they shouldn't come back crying later saying you didn't tell them.

[TINTDESIGNZ]

The factory warranties has care instructions on the back!

[TINT]

The factory warranties has care instructions on the back!

[*]350299[/*]

ur righth it does. so do ours

Attached File(s)

 w1.jpg ( 100.9K ) Number of downloads: 112

 

[TINT]

is as clear as i can get it..

Attached File(s)

 w2.jpg ( 97.47K ) Number of downloads: 130

 

[tigerstripe]

thats clear as mud


tint: do most of you customers come in a little or are they older and forgot their glasses?

[*tintgod *]

  is as clear as i can get it..

[*]360503[/*]

try holding it straight up in front of the camera..and not at an angle..and in front of a darker background...so the camera will focus on the sheet..and not anything else.and not reflect off the glass counter..

[TINT]

  is as clear as i can get it..

[*]360503[/*]

try holding it straight up in front of the camera..and not at an angle..and in front of a darker background...so the camera will focus on the sheet..and not anything else.and not reflect off the glass counter..

[*]360559[/*]

i'll give it a try later today

[expertint]

I don't know about you guys buy my manu...lulu..pays me pretty well to do warranty work.Enough that I don't mind doing it..whereas some other companies expect you to be the warranty honorer instead of them.I want to use a film that the manuf pays me well to redo not just one in word only..mmm..keep track of your jobs and the consumer always wants a big name product.I do when I buy something.

[tigerstripe]

I don't know about you guys buy my manu...lulu..pays me pretty well to do warranty work.Enough that I don't mind doing it..whereas some other companies expect you to be the warranty honorer instead of them.I want to use a film that the manuf pays me well to redo not just one in word only..mmm..keep track of your jobs and the consumer always wants a big name product.I do when I buy something.

[*]360584[/*]

but do they pay you to redo the vinyl?

[oldtinter]

[TINT]

[expertint]

No they didn't..should I make a stink about it...HMMM

[metro jim]

I like the warranty, why give the customers information to the manufacturer who may market them and send them to their latest favorite dealer. It wouldn't be the first time.

[tuttle]

your own warrany. looks great. can even charg the customers a good flat rate, if need to be. u are holding yourself responsable, your warranty is worth, 15%-20% of the job. or a strate up, 50$ covering the cost of bidding the job. 10 extended warrenties, worth 500$. covering 1 glass breakage job. if GOD ment it to be. tuttle