cant get my plotter set up

i recently bought a used plotter from someone on the forum, a creation ct630. we couldnt get it set up and it wouldnt send the info to the plotter for it to cut the patterns out. think i got ripped off or what?

It sounds like a software problem-but who knows! You shoulda bought mine-it works great!

Which port are you using? I had the same problems when i first got mine and you gota check it in the software to make sure they match up email me your set up process and i can check it out..

Most plotters will use a com port.
Check with the manufacturer to find the proper settings.

Most of them are:

9600
8
none
1
Hardware handshake.

Your plotter software should have a place to make the proper com port choice as well as change the settings. Dig around and see if you can find it.

Does the plotter itself have a built in test pattern?
If so, run it to be sure its a communication issue rather then a hardware issue.

yes, we discussed it back and forth thru email, his directions were very detailed and understandable, but the only problem is is it says it cant not open the port when i send it to the production manager or w/e. and the test pattern does work, we already got that working. should i just send it back and get my money back or what you guys think? or do you know what the problem would be? thanx again!

not sure but some programs wont share ports,

I was using corel 9 and computer cut/ tint tek
and I had to switch ports when I was cuting from one program to another?



since switching to flexi 7 I have had no problems between flexi and tint-tek

If the test cut works-its probably not the plotter-what sign program you trying to use?Its probably something simple-probably something thats been suggested already!

sounds like the plotter works
just a software conflict with the com ports
or a cable

I've run into the same problem.

I just started monkeyin around with port settings and after a while, Presto! it started working.

It sounds like a software or user error to me.

I am the one who sold the Creation CT630 cutter... He is now wanting me to give him his money back because he can't get it set up. He thinks he got screwed on the deal, but before I shipped it out to him I checked everything out...from the software to the cutter, everything ran fine. The reason I believe it is a user error on his part is that I included a SWapmeet disc in the package that was in a zip folder and he didn't know how to open that. What would you guys do in this situation?

He needs to pay a computer tech to come and set it up for him-its probably something simple in the settings-as everyone has said. Did you sell him just the plotter?or a complete system?Ultimately you and him will have to work it out-regardless of what is said on this board! But my opinion-.....user error.

yo its com port three u got it figured on the setup finally? Might swap back to the orignal cable u had . Gimme a buzz ill swing down for a while

Scott