New User, visited this site for years

I'M A NEW USER ON HERE, BUT CHECK THE BLOGS CONSTANTLY FOR A NEW TRICK OR TIP NOW AND THEN. i GOTTA BE HONEST, I LIKE TINTING AND DONE IT FOR YEARS, BUT I'VE BEEN TRYING TO FIGHT MYSELF OUT OF THE AUTO AND INTO FLAT . DONE SOME RES AND COMMERCIAL, BUT I GET SOOOO TRAPPED ON DOING THE FREAKIN CARS, I CAN'T SEEN TO CLOSE ENOUGH FLAT GLASS TO GIVE ME A BREAK ON AUTO AND MAKE MORE MONEY AND GIVE ME A CHANGE OF PACE. ANY ONE HAVE TRICKS FOR ADVERTISING OR TECHNIQUES TO CLOSE MORE FLAT GLASS JOBS? NEED A BREAK FROM THE AUTOS, GETTING REDUNDANT.....

WHAT DID YOU SAY?

easy on the caps lock there mang

to the board, learn alot about film and educate your customers on your abilities and why they should choose you over a competitor.
Sell yourself not film but know enough about all the films out there that you can answer questions if need be

As I've previously shown, I know nothing about tinting but I do know a little about sales, so I'll offer some suggestions that may or may not apply.

1. ABC (always be closing), don't be shy; tell them you want the work and ask for the order.
2. Do you provide a quote and hope they'll call? Better to provide a quote and presume you have the order by breaking out your calendar and asking when they want the work done.
3. Ask a lot of questions. Are they getting other prices? When will they decide? Who will decide? When do they want the work done?
4. Use tools: samples, photos of past jobs, refernces, product literature. Teach your customer about your product and your service and they will feel indebted to you.
5. Do your homework. Go to the library and pick up a couple books on sales. While some people are born salesman, anyone can learn to follow a few logical procedures (steps) that will lead to more sales. Its a learned skill, just like window tinting.

Now I'll step back and let someone who has actually sold a tint job tell you how its done!

Didn't notice the caps, till you mentioned it, a little too much , i've just found myself quoting more jobs and rambling about specs and facts about what it can do, and once they hear the price, they are worrying about paying their next electric bill rather than fork over a grand for tint. Need a closer, someone told me to get a BTU meter and show the energy penetration,and should be an easy sale. Hope so, could use the break from the #*(ng cars.

Nice tips.

I would say that pretty much sums it up 1,2, and 4 are the best ones


Just at the caps lock, almost every new person that comes on here does the same thing

HUH?

#1 tip: look very presentable. they usually know right away if theyre gonna go with you after opening the door if theyre shopping around. theyre gonna compare appearances and personalities before pricing unless youre way off the range

however if its a referral youre usually in there

Makes sense, doesn't help when i try to tuck my shirt in and mash my hair down after I've tinted 5 or 6 cars, hoping to look presentable. maybe try a shower before the appt huh....?
great advice guys, thanks.. The only other prob is finding the time to market and advertise.

I've never been much for selling anything, but I was once told by a very wise person that when you count on sales, you can count on about 1 out of every 10 closing. I don't know how this compares to your situation, but that's a starting point. Maybe you are closing more than others and you just want more? On the other hand, maybe you are closing 1 out of every 20? Either way, raise your prices! People will wonder why you are so much more than the compitetion and call you to find out why.

Don't bad mouth competitors, it makes you look bad. Just be prepared to answer any question a customer might have (even the most outlandish) and when you get to the point of quoting a price, quote a single price to complete the job, not $--- for the film, $--- for the installation and definately not $--- for you noisy slobbering kids running around while I try to work. If someone wants a "per foot" quote, tell them your prices start at $XX per foot and go up from there depending on the quality of film THEY select and the difficulty of the installation.

If you don't already have one, start a portfolio of your work! Before and after pictures are GREAT sales tools. Also, offer your installs a $xx or XX% discount if they will write you a letter of recommendation. Put that in your portfolio with the customers home/business pictures. People like to see homes and building they recognise with your work on them. It also serves as a sample book for various types of film. Printed brochures and technical information from film manufacturers doesn't impress many people. They want to see finished goods! That doesn't mean technical information isn't important, just don't try to make your sale with it.

Try some different methods of generating sales leads as well! Door hangers seem to be getting popular! Send a group of teens into a neighborhood with a fist full of door hangers and tell them you'll pay them a flat rate to hang them on doors. An hourly rate will cause them to "slack" if you know what I mean. If you have a secretary, turn her into a telemarketer! Start out with businesses and them move to homes. If the secretary generates a lead that sells, give her/him a percentage of the sale (just figure it into your quote), money is a great motivator!

I wouldn't recommend putting anything on the cars at the mall, when the people come out and throw them on the ground, the mall will call you to come clean their parking lot! When you tint a car, give the customer some sort of brochure about homes with their receipt, you never know?

Anyway, I don't know. Maybe some of this helped, maybe not. Good Luck!

Great pointers, will try the hangers and ads after i let a car roll, most of my res jobs did come from auto work. Thanks for the help!

Selling anything to anyone takes a lil enthusiasm if your enthhusiastic they will get enthusiastic .



if you are neither here nor there with it so will be the customer.



1. its all about features,

2. its all about benefits ,

3. its all about advantages.



example = so your thinking of tinting your car someday soon ? TERRIFIC !

LET ME SHOW YOU MY FILM EXAMPLES SO WE CAN FIND JUST THE RIGHT

TINT FOR YOUR CAR !



did you know this film is scratch resistant ? ( feature )

( benefit ) = hard to scratch .

and if you have kids playing in the back it,s a win win situation ( advantage)



and you can do the same thing with what the tint will look like.

what percentage of light gets through . how it helps. etc etc .

lifetime guarantee etc warantee



why you only use quality film etc. etc etc.

did you know we accept cash check money orders and credit cards. ?



as an incentive if you let me install it today i will give you a 10 % percent discount !!

just promise me you will tell your friends who hooked you up ...OK ?



P.S .. OBVIOUSLY IM A ROOKIE THOUGH USE YOUR OWN DISCRETION.

I would guess sticker shock as compared to the cost of a car is the biggest problem.
And don't show up right after stripping 2 or 3 b/g !

Took the advice, actually had time to run home, change into a more prof. look. I even wore a belt! I was more prepared than typically, made a thorough estimate, and evidently they need to submit the estimate to Corp for approval. Watch it be one of those Net 30 gigs. What a jip..... but we will see
I bid them that new VCOOL stuff, anyone use it yet? great $$$$

Don't be afraid to set aside 1 day or so a week for estimates.
Do your cars to pay the bills we all have to supplement income now and then especially in the begining. Try flyers ,local paper, play on what ppl in your area need for flat glass. When you get a call ask if they would like estimate then tell them I have an opening at (specific time and day) they almost always at least for me bite and take my time selected.
You can do both for a while but it boils down to time managment.
oh yeah and