Customer I want to stab with my Olfa Carbon
Mustangdroptop96
Apr 1 2008, 09:15 AM
So I've been tinting windows for about 7-8 years now, I work a part time job aside from tinting, and most of my business is word of mouth and I have business cards floating around. Anyway, I want to use this as an opportunity to vent about a few people in the last 6 months that I would love to stab with my Olfa carbon blade and then clean up the mess with my blue crush. hahaha Customer #1: Anyway, lately I've been spending alot of time mobile at this dealership and I will go there anticipating doing 2-3 cars, and workers will come up to me and say hey can you do mine today and i usually squeeze them in. well there is this one guy, I come to the dealership when its closed on a saturday morning, and I'm carrying in all my equipment and i know hes the body shop manager but hear hes a really nice guy, and he wanted to stick around while i did it. Well first big no no he JUST got this car a few days before, its an 08 fusion, piece of cake maybe 2 hour car if that. sooooo hes waxing his car and first he cries because im getting his precious LEASED fusion wet when laying the tint across the back glass. Well long story short i heat shrink and put on the back window and he IMMEDIATELY starts saying well what about up here by the defroster will this come out? boo hoo this looks bad and i told him it's really hard to get rid of that on most cars unless you vinyl it or brush it and hes like boo hoo okay just leave it. So I tint the rest of the car, and I do a thorough lookover and it looks great. so normally I charge 150 for a 4 door car, but I told him just give me hundred bucks because earlier in the week he rubbed out a scratch on my car. anyway, my friend at the dealership calls me yesterday and says hey remember that fusion you did on saturday (keep in mind were only on monday here) and he says that the guy said it looks SOOOOOO BAD and the films all scratched up and his windows are scratched and theres water in it and he says he spent most of saturday trying to get the water out himself. **DING DING DING I HATE when people cant just leave it alone like you tell them, the water WILL go away, I am in michigan sometimes it could take a good week to get the water to go away but it makes it worse if you DONT LEAVE IT ALONEEEEEE** THUS why the film is probably scratched. so he has his "other guy" come out and hes criticizing my work pointing at every window laughing, long story short charges him 125 to remove my stuff and 250 to put the new stuff on. kid wants his money back. Should I kill him? Customer #2: this kid brings over his SRT 300c, and im looking it over before i do it admiring it and i notice the passenger rear door is all smashed. were talking about your typical chaldean kid car, from the seats leaned way back, to him removing stuff and painting it stupid colors on the interior and wanting it for WAY cheaper. anyway he says that the door was smashed by a deer his brother hit bblhablhblha. I do the car he comes to pick it up, the next day i get a call he says that i scratched that door really bad i say well i didnt do it i looked the car over before and after and take full responsibility if i did, and hes like well i know you did. so I say FINE after a week of this kid calling me, i say what would make this better he goes just give me half my money back. AGHHHHHHHHHHHHH I HATE YOU Customer #3: kid i work with at the other job actually, I've done his moms MKZ lincoln and it came out great no complaints. well around christmas he says i need you to do my sisters Mazda 3 and his new charger and that his mom gave him a blank check so i can charge whatever i want, so normally its 150 a car so im thinking HEH HEH maybe itll be 350 for both. . . so I tint his sisters car she comes to get it shes happy, then i do his and give it back and hes happy and he hands me a check for 200 bucks, i say there must be a mistake here he said no thats what we agreed. I say f**k it and hes not the kind of kid you want to argue about, hes a greaseball, so i go to cash the check, and it bounces, so i get a new one a week later from him, it bounces again, Finnnallyyyy the bank says well overdraft on his account and cash it. the next day he calls, this is like 2 weeks later and he says that his door panel has a huggggee cut in it. Again I say what would make it better, he says give me some money back to replace the door panel blahblab boo hoo. I look at it, and it is scratched a little but its probably from all his Mr T jewelery he wears  then he says the tints messed up anyway, so i say tell you what, you let me take the tint off, ill give you all your money back, just for the satisfaction, he says oh nonononono i just want money back ill deal with the tint LASTLY, if you read all of these and you tint windows you probably understand where i am coming from and DAMN do we put up with alot of %&$# from pissy customers. CHEAP people are the worst, they always want something for free, and REALLY|\|4L people.
TintDude
Apr 1 2008, 09:37 AM
Damn dude.  Welcome to the forum!
zolar
Apr 1 2008, 12:56 PM
damn indeed  and welcome X2
lilDetails
Apr 1 2008, 01:59 PM
charge higher prices, don't do it for a discount, and if they want some deal then tell them to find someone else! That works for me....better be someone special to get a deal from this tinter....
1PEECBARETTA
Apr 1 2008, 02:07 PM
maybe you really do just suck? Don't quit your day job
TintDude
Apr 1 2008, 02:15 PM
QUOTE (1PEECBARETTA @ Apr 1 2008, 02:07 PM) [*]610345[/*] maybe you really do just suck? Don't quit your day job Way to welcome a new member dude.
Cuttingedge
Apr 1 2008, 03:38 PM
Yes we all have those types....Try FG where the prices are higher which sometimes makes the customer more of an A-hole. I personally wouldnt of given anyone of those a-holes their money back. Sometimes you just cant make a customer happy and some are just plain crooks....Welcome!
1PEECBARETTA
Apr 2 2008, 04:07 AM
QUOTE (TintDude @ Apr 1 2008, 04:15 PM) [*]610351[/*] QUOTE (1PEECBARETTA @ Apr 1 2008, 02:07 PM) [*]610345[/*] maybe you really do just suck? Don't quit your day job Way to welcome a new member dude.  He deserved it.  Post was very harsh.
Mr paladin
Apr 2 2008, 07:39 AM
QUOTE (TintDude @ Apr 1 2008, 03:15 PM) [*]610351[/*] QUOTE (1PEECBARETTA @ Apr 1 2008, 02:07 PM) [*]610345[/*] maybe you really do just suck? Don't quit your day job Way to welcome a new member dude. 
1PEECBARETTA
Apr 2 2008, 10:40 AM
as far as I see it, he did'nt make himself welcome.
dropzone
Jun 7 2008, 09:31 AM
new to the forum and have to say something. by the way hello everyone. if you do this as a moonlight ALWAYS have a policy sheet made up. my policy states when you leave its your problem. i will warranty the tint but you took it. im not going to fix your window motor or the scratch your exgirlfriend put in the door etc... i also do a pre work inspection that the customer has to agree too. bottom line after it leaves its your problem. it gives me the oportunity to make my own desition on what to do. just an idea
SD Tinter
Jun 7 2008, 11:34 PM
QUOTE (lilDetails @ Apr 1 2008, 01:59 PM) [*]610344[/*] charge higher prices, don't do it for a discount, and if they want some deal then tell them to find someone else! That works for me....better be someone special to get a deal from this tinter....
tintmanlibby
Jun 9 2008, 06:42 AM
that's why we get paid the big buck's.if you realy wana get nit picked do a clear shield / huper optik job on someone new car that gets trailered to your shop .before they give CASH or DEBT CARD no check please and you the'll them that there total is $1200.00 you bet your as that sweet old man or lady want's to know what everything is my advice is tell them watz gona happen before you do the job just remeber that 70% of the time the customers right. the other 30% is the hang overs fault .
Kokomo Tint and Dent
Jun 10 2008, 10:09 AM
A painter i use to work with told me that, "In a 100 years they'll all be pieces of  anyway" Not my philosophy at the moment, but it made me laugh. -cause it's true-
Customtinting
Jun 25 2008, 10:54 AM
Beenthere4Alongtime
Jun 25 2008, 02:59 PM
Geese,, first day here in the forum,,, I guess there is alway's a god like tinter in and around ! ( 1peecberetta )
Wont post much for a while. Just gonna sit back and watch what kind of people the majority in here are. First day is kind of a letdown. But will hang in there for a few day's.
Beenthere4Alongtime
Jun 25 2008, 03:02 PM
Oh crap !! Now I feel rude !!!! Hello all you fellow installer's
TintDude
Jun 25 2008, 03:04 PM
Welcome to the forum Beenthere4Alongtime. This place isn't so bad
TINTZEUS
Jun 25 2008, 04:03 PM
QUOTE (Beenthere4Alongtime @ Jun 25 2008, 04:02 PM) [*]626719[/*] Oh crap !! Now I feel rude !!!! Hello all you fellow installer's dont worry about it....stick around and have some fun....The best tinters in the world visit TintDude.com
kats2112
Jul 5 2008, 02:21 PM
dont worry about it....stick around and have some fun....The best tinters in the world visit TintDude.com  [/quote] So does Tintzeus!!
CajunTinter
Jul 5 2008, 06:45 PM
QUOTE (TINTZEUS @ Jun 25 2008, 01:03 PM) [*]626739[/*] QUOTE (Beenthere4Alongtime @ Jun 25 2008, 04:02 PM) [*]626719[/*] Oh crap !! Now I feel rude !!!! Hello all you fellow installer's dont worry about it....stick around and have some fun....The best tinters in the world visit TintDude.com  Damn straight.... We have all had custy's we would not get tired of stabbing, welcome to tintdude man, better luck for the future....
I-tinted-the-pyramids
Sep 15 2008, 01:14 PM
QUOTE (1PEECBARETTA @ Apr 2 2008, 05:07 AM) [*]610536[/*] QUOTE (TintDude @ Apr 1 2008, 04:15 PM) [*]610351[/*] QUOTE (1PEECBARETTA @ Apr 1 2008, 02:07 PM) [*]610345[/*] maybe you really do just suck? Don't quit your day job Way to welcome a new member dude.  He deserved it.  Post was very harsh. No reason to be rude to him. Sounds like you need an attitude adjustment.
1PEECBARETTA
Sep 15 2008, 02:09 PM
I would REALLY like to see you try to give me one. Anytime, anywhere
1PEECBARETTA
Sep 15 2008, 02:12 PM
QUOTE (Beenthere4Alongtime @ Jun 25 2008, 05:59 PM) [*]626717[/*] Geese,, first day here in the forum,,, I guess there is alway's a god like tinter in and around ! ( 1peecberetta )
Wont post much for a while. Just gonna sit back and watch what kind of people the majority in here are. First day is kind of a letdown. But will hang in there for a few day's.
tint whisperer
Sep 15 2008, 02:19 PM
welcome and hold on...it's a very bumpy ride but worth it
I-tinted-the-pyramids
Sep 15 2008, 02:30 PM
QUOTE (1PEECBARETTA @ Sep 15 2008, 04:09 PM) [*]641995[/*] I would REALLY like to see you try to give me one. Anytime, anywhere Ok. Looks like your used to getting it Family Style from a group of guys. I guess that accounts for you shi#*y personality. Is your name Ben Dover? You should change that title to ONEPIECEOFSH*TBARETTA
TintDude
Sep 16 2008, 07:17 AM
Let's keep it civil guys.
true-tinter
Sep 16 2008, 07:42 AM
Welcome ........food for thought... the more you charge the less they complan...the people who try to talk down the price are usually the poeple who complan the most..  but Welcome to the TINT DUDE where in time you can learn to be a rude ass I mean a better tinter
tint phantom
Sep 20 2008, 02:58 PM
QUOTE (true-tinter @ Sep 16 2008, 09:42 AM) [*]642149[/*] Welcome ........food for thought... the more you charge the less they complan...the people who try to talk down the price are usually the poeple who complan the most..  but Welcome to the TINT DUDE where in time you can learn to be a rude ass I mean a better tinter  No refunds!
Limo Tint Larry
Sep 20 2008, 06:55 PM
I woulda taken the car back in to look at the work issue then locked the doors. Mechanics lien for you Mr. Greaseball
200kbrothers
Sep 22 2008, 07:39 PM
Customer 2... I always make them walk around the car with me to show them major window and body problems, so that does not occur... so if he comes back with one of those " u scratched my car complaints" I tell them "nicely" to go f**k themselves =D.... But the problem at my area is the cheap f***ing people...I mean... I'll haggle with them, when I don't have much work at the bay, but they want a job done for 100.00... FINE.. I'll do it.. but those are the fucks who always complain.. complain... complain...Im going to bury them and there lil hatchback civics in a shallow grave!!!
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now I know in part; but then shall I know even as also I am known.
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