Is this okay, Im not happy with it

Hi All.
I just joined up because I recently got my car tinited. Basically Im not happy with the job the guy has done. Dont want to name names so please don't ask.
On the day when I came to pick up the car the tinter agreed to redo one side window and rear windscreen. I had read good things about the guy so I drove a 3 hour round trio to get him to do it rather than the local lads.

Which was why I was surprised that I needed the two window to be redone before I even left his premises.

I e-mailed him the below photos 4 days ago now and he hasn't replied yet. Needless to say I dont want to do the 3 hr trip to his premises. But I also dont want to drive my 50k car around with bubbly tint either.

So my question is basically, is this what I should expect from a tyint job or should I get this redone. It looks like littel bubbles with crap inside them. I've waited a week with every day over 25 deg C and I haven't opened the windows and they're still th esame size. Any advice welcome. unfortunately the lagest pic I could upload was 15k which is pretty useless but you might still be able to make out the photo. Any idea how I can upload a better photo?
Thanks all.Click to view attachment

Thats air ...and contamination in the bottom corner. Take it back.

you can upload a larger pic by using photobucket or a similar site, copying the html link, and cliking the little post picture button and putting the code there. then the full size picture will show up in the post.

as for the problem, that window really should be redone. Now, is it worth driving 3 hours for? Not really. You should be able to find a local guy who can do just one side window good. Their really not hard to keep clean, especially on a new car. For the cost of driving 3 hours, its like as much as it would cost to do just one window.

which film did they put on? try to add a better picture.

Thanks for the replies, I dont know what brand of film he used, I got a 40% tint.
heres a photo I loaded into photobucket. The 1st photo didn't do the tint justice and its only really obvious when its sunny.
http://s151.photobucket.com/albums/s131/tw...ent=bubtint.jpg

Okay I think I figured out the insert an image from link function.

How many different ways can I say it?

If it were just a couple specks i would say just leave it, but that is WAAAAAY too much contamination. I would ask the guy to redo that.

Wow, that looks like crap. re-do

Im glad its not just me being too picky. My only problem now is that, I have to drive 1.5 hours to get to the place and theres now guarantee the redo will be better. I've already had him redo the driver window and the rear. The driver side is fine but the retinted rear window still has lots of crap under it. Is this normal. Photos of redone rear window below. Should I ask him to redo that again too?
Thanks again for the advice.

THhT IS HORRIBLE!!!!!!!

This person doesnt need to be tinting windows at all from what i see in those pics

I think my 2 year old could do better than that....I know it would not leave my hand looking anything like that mess....

So could mine!!

Wow, such an easy car, no excuse for that

Once again........YES IT"S DIRTY!

Well seeing as I have a forum for my moaning. Here's my last gripe on the issue. The tint should cover all the glass right?

That is really horrible. And I thought my tint job was bad. Did he even clean the window? He needs to redo this for sure but I would try to get my money back if I was you.

See three post's up....little blue sign......

i would have never pick the car up it would have stayed there til right thats bad work i like tinters like that it makes the good ones look that much better have him strip it and redo minus the DIRT CREASES AND AIR BUBBLES

You forgot the hair's too....

it needs to be redone again. maybe find a new, closer shop what was so bad about your local ones, or so special about his shop that you drove 1.5 hrs there?

My own stupid fault I guess, I wanted to get the best job done I could, money or time wasn't an issue, I read a few reviews and spoke to the guy on the phone, he said he had 15 years experience and gave the tint a lifetime guarantee. To be honest I was a bit worried when I saw where he was going to be working, it was filthy, but seeing as I was there and the guy was genuinely friendly and promised me the job would be perfect, I made a judgement call, 4 hours later he was finished, the first thing that caught my eye was a hair right in the middle or the rear windscreen, so he redid it, see redo photos above. Second issue was creases on the driver door which he redid also, and in fairness no issues there now.

So an hour later he's finished up, but I didn't recheck the work, I was anxious to get home 'cause my 3 year old had the chicken pox and I hadn't planned on being away so long, its now 7 hours and I still have 1.5 hour drive to get home.

Im really annoyed now to be honest, surely if I can see these problems he saw them too, but wasn't bothered about them.
I'm not going back to him I think I'll just try and get my money back.

Okay just got a reply from the tinter re my complaints below (I've removed the names)
what do ye think? he was right about the gap, it was just the tint coming away and did stick back up when I pushed it, but because I dont have a 6 inch credit card and the sapce is too narrow for fingersI couldn't get in there, I ended up using the peak of a baseball cap, now I've just got more bubbles.



well firsty its not a gap, its just the film has come away from the glass, as the water dried out it just came away from the corner, it will sit back dowm with the rub of your finger or a bank card with some paper tower wrapped aroud it.

As for the dirt, its more than possible that its a reaction with some sort of cleaner or something that was used when the car was being valeted befor you bought it,i do a lot of cars everyweek without any complaints so i cant blame the dirt outside the yard, your car is the only one i seen react like this.

I use moonraker film, its the most expensive and film on the market and any succesful window tinter uses and recommends it.

Only place i no in **** that tints windows is a guy called ***, he trades under **** i think.

I redone the back window and the drivers door for you cause of one peice of dirt ***, you could do the window ten times and still end up with a peice of dirt or dust getting on the glass/film.

The bubbles you see are more of a reaction to something, if you want to get a second opinion , work away an let me no how you get on,

that guys full of ! That car can be done almost perfect! What he left is totally unexceptable for a pro tint shop! And i've never heard of Moonraker window films so color me stupid for missing out on such an expensive film in the last 22 years! He's giving you excuses why it's not done right...........definition of the word excuse= A reason given for a job unperformed or unperformed correctly!!!

So that's Moonraker debunked, what about the "reaction to something" statement,? could it be that when he took the tint off to do it again that bits of adhesive were left on the glass after he tore off the tint I wasn't happy with? I doubt that it was anything from a previous valet/detailing and if it was wouldn't it have washed off when he cleaned the windows and why then did it only happen on the rear? I don't want to be a pr1ck but I dont want to be taken for a ride either, so I want to get my facts straight.

For the fifteenth time...... I'm not trying to be an AZZ, but YES ITS DIRTY! Take it back to get it redone, or get Your money back! As far as the "reaction" to something, He's trying to explain away His as a window tinter.

moonraker film is korean film there out of canada they are the worst of the worst imports cheapest film there is you can take the film right of the glass any time you want with no glue get your money back dont let him redo the car he is a dam hack giving you that film .....

wtf... that redone windows ain't right man... just get your $$$ back... don't make him do it again because i bet it will even look worse!

I dont know how much you paid but I would get your money back ASAP

WOW!!! did he do that outside wearing a wool sweater in the middle of a dirt road during a tornado???

I still consider my self learning at this, but wow... that makes me feel much better about my film laying skillz...

Sorry about your chitty experience.

My 1st tint job 23 years ago came out better than that

Good luck getting your money back. He may not give you all of it back, and even if he does, you will now be spending more to get it redone. Dont let him take the film off. Its better to have that film on there when you bring it to another shop, so they know they wont be able to "get away" with anything.

I tried to get my money back but the tint shop refused. They just kept redoing all the windows. What a waste of film and time that was. They would have been better off just giving me a refund. Maybe you'll have better luck than me getting a refund.

Moonraker is GARBAGE film. Just based upon him blatantly lying to you about that, and the rest of that email, he is a HACKSHOP to the max!

I highly suggest you get your money back from him. Did you pay with a CC? you can always dispute the charge saying your not satisfied with the work quality.

as for the reaction, no, that is not it. No glass cleaner that anyone would use on a car would do that to the window. Its dirt, nothing else. on a wrecked/rebuilt car is could have welding slag that looks like that, but being a new BMW I doubt it very highly.

also to go with the email, NO successful window tinter uses/recommends moonraker films. anyone who gives 2 craps about their business wouldn't use a garbage film like that

your facts are straight for the most part. the tint job in itself was very questionable, and after reading that email he is definately a hack shop and should not be allowed to touch a BMW, let alone any car.

take it somewhere else, and you are almost guaranteed to get a better job than that

Just to be clear, its not new, but its not far off, its a 2 year old Beemer, but its pristine inside and out, the seats are leather and clean, the carpets are good quality OEM not shedding or anything (and also spotless), the headliner is still perfect and as new. So the debris isn't coming from inside the car.

No paid cash, didn't even get a receipt or anything.

Now I don't get it.
No hard feelings, but you do expect a great job and say that money isn't an issue and then pay cash, no receipt to some guy who is going to do it, as you said in a place you thought doesn't look proper in the first place.
Well here is the reason.
It just doesn't go together.
C'mon, take it to a serious shop where they'll take serious care about your bussines.
You might pay more but you'll be satisfied, and have proper warranty.
Now take this as a lesson on how not to do stuff.
I am sick of explaining why it costs that much for me to tint it and the xy guy would do it for half that price.
Sad thing is he probably earns more since he doesn't pay any tax and stuff.
Since you are the one giving them oportunity to do that I don't feel to sorry about it. Don't get me wrong, he should give you money back since he obviesly can't do it right, but I do think that you got what you payed for.
Now pay the real shop to do it properly and enjoy your BMW with the nice tint
Sorry for the rant but it's just one of these days

WOW. First off that guy has some nerve in his reply to your email. The film he uses might as well be Walmart film. Any tinter on this forum could do a better job outside in the middle of a hurricane. Everything he said is pretty much a lie. The stuff in the back window is probably leftover adhesive from when he redid it. Or it is just plain dirt. Either way that is about the worst job you could have gotten.

I would do this...Find a few reputable shops near you, do some research. Come back here with any questions and we will steer you in the right direction. Then go get it redone. In the meantime keep hounding the guy for a refund. If he refuses then I say cut your losses. Sucks man. I feel for you. All that time you spent and to have a job like that. You should have to have a license to tint and pass a test or something.

Paying cash with no receipt really leaves you in a bad position.
Where are you at ?
Might be one of the folks on the forum could handle this for you.

It doesn't sound like you are enjoying the ride, Because you are on one. Make it simple. Get your money back and find another shop.

He did say one thing truthful. HE could do it a hundred times and it would not be right.

that is a horrible job....the back window has left over glue buggers all over it...and glue on the defroster lines.and many other things in it...your best bet is to cut your lose and take it to someone else to have it redone...by the way..moonraker is junk in my opinion..very low quality film.

dude...give it a rest...im sure he saw your posts.

holy crap...i think i can see the little dipper and orion!

Uh...ok but 47 posts to tell someone they got a bad tint job? This thread needs a rest

Well Boom, I got screwed and I was looking for advice. Your post of a bucket of sand wasn't really helpfull and reposting it over and over doesn't help much either. If the thread bothers you so much why keep reposting in it.

schooled by the customer

I can't believe that left his shop.

The thread doesn't bother Me at all...I was trying to tell You, and so was everyone else that it needs to be redone, or You need to get a refund. Period. I'm sorry if the bucket of sand bothered You. Hope You get it resolved to Your satisfaction.


Scotty.....don't get me started on You......

oh man I'm so scared