The Car Wash

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About The Car Wash

  • Rank
    New Member

Profile Information

  • Gender
    Male
  • Age
    37
  • Experience
    1
  • Country
    United States

Profile Information

  • Location
    Fredericksburg, VA
  1. @ The Car Wash, Fredericksburg's premier car wash and auto detailing center, is also the area's exclusive 3M window films partner. @ The Car Wash is in search of an experienced window tint installer to meet our growing demand. Come be part of an exciting and growing company! Experience in auto window tinting is required. Salary negotiable and signing bonus available. Interested applicants are encouraged to call, email or drop in. Job Type: Full-time Required experience: window tint and auto detailing: 2 years
  2. CaliTint, Thanks a million for the advice - peoples' willingness to take on sub-work is counter-intuitive to me, but I really, really appreciate the advice - that is probably just a cultural difference that I was unaware of. We are not yet advertising, and I was hoping to grow this pretty slowly, and through our current detailing customer base. I will speak with the rest of the team to see where everyone's head is at. It may be that we end up subbing work out in the beginning - I am open to whatever approach works best. My head detailer is very much a novice, and we definitely need to get him lots more experience before going to the broader market. We are using practice cars, and he's probably farther along than I've indicated, but I'm pretty certain our competitors are currently capable of putting out better work product. Thanks again - I greatly appreciate it.
  3. Thanks so much for the advice - it is very sound. I am definitely fearful that we will damage our very good reputation with shoddy work. Here's my concern with subbing it out - I would love to hear how you might approach it: Subbing it out to a future competitor would provide the benefit of having immediate access to expertise, but is tricky water to navigate - it's only in their short-term interest to help, not their long-term interest - I'm not sure how that would work out. Do you have an example where that was successfully pulled off? Is there some period of profit sharing after the sub is no longer doing our work? Here's my concern with hiring someone who has this expertise - I would love to hear how you might approach the demand and social issue: Bringing someone in-house immediately who has that experience requires hiring ahead of demand - with so much of a tinter's compensation being tied to commission, it's kind of a chicken-or-the-egg situation. It'd be difficult to keep a tinter happy if there's no work - we do not yet have the reputation for doing tint. Also, and perhaps more importantly, hiring a tinter would effectively be hiring someone above my head detailer, given the respective profit margins of detailing versus tint. Here's where my head detailer is currently: My head detailer has been to 3M training, which was great, but woefully insufficient. He's been doing lots of practice for friends & family, and is still very much in 'learning' mode. He's even done a Crystalline job, which came out pretty good, for his first attempt - he does have the potential to be very good at this. Given the constraints and where we currently are, here's how I plan to roll it out - I would love to hear what you think of this, too, and how perhaps to better-approach it: My plan is that we offer tint for what approximates cost in return for forgiving customers for the next several months while my guy gets good enough to sell at market price - is that unrealistic? I figure that if we're totally up-front with customers that they will not get a perfect tint job, but will get it for approximately cost, then we should be able to avoid the dreaded negative review. My expectation is that this would be a mutual agreement before the work was done. If they were totally dissatisfied after a few attempts, then we could remove the tint and give them a refund. The cost of wasted materials is really just a cost of training, and is probably cheaper than hiring an outsider at market rate and risking the social fall-out with my head detailer who's been really consistent for me - I think he deserves the opportunity, but you're right - we can't risk the business's reputation on it - it's really just about finding that right balance. Thanks again for your advice thus far, I'd love to hear any additional thoughts you have on the above. I saw other posts about a really great trainer in Oregon, but it's not realistic for me to send my guy to Oregon - I was thinking about sending him to be an apprentice at another 3M shop for a week or so - that would probably get him up the learning curve quicker.
  4. Hi all, I'm hoping for some guidance... We are a prominently located automatic car wash and auto detailing shop in the mid-Atlantic, and are expanding our product offering to include tint. We detail an average of four-six cars per day. I am putting my head detailer in charge of tint, without a plotter. He seems to be taking to it pretty well, and I'm hopeful that he continues to master the skill. I've seen other posters comment that the fail rate in this business is quite high (some quote 90%). Given that we are an established business and have committed to adding this service line, failure won't come about for lack of patience or resources - which I think is what probably gets the individual tinter going solo. My question is this: Other than a loss of interest for lack of profitability early on for an individual striking out on his own, what are some of the most common pitfalls? What are the pitfalls that might affect an otherwise healthy business that is expanding its offering to include tint? My primary concern is that we have only two guys in the shop who've started to take this on - my on-site partner and my head detailer. I expect that business will slowly pick up over time, and expect that my two guys will continue to ramp up with it. I've heard it's very difficult to attract talent, so I'm concerned that if business does pick up, we'll be caught flat footed. FWIW, we are a 3M shop, and are the only one in the area. I do not expect much help from 3M, but chose them for their name recognition, since our existing clientele probably fits their profile. My intent is to not move into the rims, electronics, etc., but rather, to stick to detailing, tinting, and car washing. I expect that our client base will continue to be those not otherwise interested in other car accessories.