Thank you both for the replies. This is a commercial tint spot, it’s the biggest or one of the biggest tint shop in Cincinnati, Ohio.
I posted this picture for other opinions as I wanted confirmation this isn’t normal. While they did agree to re-tint it (yesterday), the second they thought I couldn’t hear them I heard them saying “Nobody will ever ever ever ever ever notice this”. “This guy isn’t normal” along with other rude comments. Very unprofessional.
I was never remotely rude to them and in fact was told to bring it in for a re tint after simply asking if this was bubbles that hadn’t cured or something else going on. The owner even said to me that window wasn’t acceptable. The comments I heard made me second guess if I was being unreasonable.
The car was re-tinted yesterday afternoon/evening. I now have what appears to be a 12” + long scratch. I can’t tell if that’s just the tint scratched or somehow my interior window got scratched while they were removing the old tint. I’m baffled they gave me the car back in this condition.
I’m not sure how to proceed from here.
Do I let them have a third go at it? When I got the car back the second time along with the tint being scratched, my trunk was soaking wet in a spot for some reason as well as my rear speaker being soaking wet. Water spots all over my plastics as well. I cleaned up the water spots but have to say I’d expect a bit more from a “premium” tint job. I’m hoping my speaker has no long term problems from the moisture.
Here is a picture of the scratch taken last night and this morning.
I only noticed it when checking the car out with a flashlight in the garage after getting home. I picked the car up when it was dark out and they were closing and didn’t go over the tint job or else I would have brought the scratch up immediately.