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Xpel

armolanusa.com

tintwiz.com
Patterns.3M

Xpel

armolanusa.com

tintwiz.com
Jake

Whats up BOSS!

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Looking for some feed back. I am 41 years old. Have owned my own shop for most my adult life. We have what I think is a nice retail shop. We have a good name in our area, work on a our share of higher end cars. For the longest time, and now seeming to become more prevalent in the last 5-8 years I am getting the " Hey Boss or Hey buddy" even a "big guy" now and then. We have a huge amount of younger guys(18-25yo) that do the summer sales stuff that are like this. Couple that with a very arrogant attitude. Mostly Vivint since it is headquartered in our area. I find it to be very patronizing. It drives me out of my mind. Probably more then it should. My wife thinks I am overreacting. Does this happen to you guys? Does it piss you off? I hold my tongue for customer service sake, but I become short with these customer.What say you?

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We have some customers do it to us but doesn't really bother us cause we are very relaxed.  I usually start off with a "yes sir" or "yes ma'am" then quickly changes into "what's up man" or "alright man, be safe".  I would just repeat it back to them when they say it to you.  So if they say Hey Boss, you respond What Can I do for you Boss or Chief.  I agree with the wife, you're being a little bit tight assed if that bothers you.  :lol

Edited by DynamicATL

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30 minutes ago, DynamicATL said:

We have some customers do it to us but doesn't really bother us cause we are very relaxed.  I usually start off with a "yes sir" or "yes ma'am" then quickly changes into "what's up man" or "alright man, be safe".  I would just repeat it back to them when they say it to you.  So if they say Hey Boss, you respond What Can I do for you Boss or Chief.  I agree with the wife, you're being a little bit tight assed if that bothers you.  :lol

:lol GET OFF MY LAWN!:lol

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It is impolite to not call people sir, boss, or brother. But, I was raised in Philippines,if you are older than me and I didnt called you Kuya (brother) I would get my ass beat. It is not like that anymore but we still do it. I dont know where you are at but maybe it's just a culture thing. Im actually one of those guys that say those quotes a lot. :D

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19 hours ago, jh812 said:

You can call me whatever you want when you're handing me 100 dollar bills :lol

 

Ya. My wife say's "just take the money and talk crap about them when they leave" :lol

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It seems like a city thing, growing up in the Bronx we always called people "Chief" or "boss" or whatever, never once was it meant as disrespectful and i'm surprised it bugs you. You know what bugs me and it shouldn't? when people say "i was using a guy in NJ but i guess i'll give you a shot" lol damn i hate that

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