Cox cable knocks my business phone off

[Guest Olfablade]

They came out today to bundle my HOME telephone into my cable package, saving me $50 a month. What they did was tie both my business line into it, and I haven't been able to receive home or business calls since 1 pm. If you call, you get my bus fax trying to answer as well as the error messages followed by the clang tone as if you lifted the receiver and didn't dial.

The soonest they can come out is 7:30 tomorrow morning, and I've lost business calls since 1 pm today. They solicited ME for the switch, and I've certainly lost more than $50 in lost calls and biz. I'm thinking major credits to my account. Any more suggestions?

Edited July 26, 2005 by Olfablade

[TINT]

wow man sorry to hear that,

only suggestion would be to complain to them after they've made the install or the switch, or ask somekind of reimbursement or something, other than that I dontk now, I've had problems with telephone companies before and whenever they make a mistake, I dont get nothing in return other than "we're sorry"

[Guest Olfablade]

Someone owes me some $

[solareclipseauto]

ever since I went with their digital package from cox it has been nothing but problems, especially when it come with payment. my bill is always wrong and I have to sit on the phone for an hour while they research what went wrong

[Guest Olfablade]

Their techs have an hourly rate, and so do I. I'm not gonna be so kind in the morning

Edited July 26, 2005 by Olfablade