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Help with Viper 160xv (Dealer cut something)


Guest lagrottan

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Guest lagrottan

2002 Dodge Ram

Viper 160xv

A few months back I had the Viper 160xv remote starter installed in my 2002 dodge Ram by Best Buy.

A few weeks later, I had my truck recalled by Dodge to replace the blower motor. When I got it back, the remote start did not work at all (no keyless entry, no remote start).

I took it back to Best Buy because it is still under warranty. They told me the dealer cut the wires (pink one I think they said) and they could not honor the warranty.

I am a newbie and appreciate any help on fixing this. Does anyone know what wires I need to look at? Is it possible that the remote start is simply not getting any power because the wire has been cut and if so what should I be looking at?

If anyone has a install manual for the 160xv, send me an email at lagrottan@comcast.net.

Thanks

Nick

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Guest lagrottan

Thanks for links. I could not figure out which manual was for the Viper 160vx

I decided to go under the dash and check some things out. Everything seemed ok.

Here is a strange thing....I went to get an oil change and when I got back in my car and started my truck the keyless entry worked and the dash started blinking. I shut off the truck and the dash continues to blink. I tried the remote start and it worked. Now, for some reason the truck wont stop blinking after I shut it off and the remote start no longer works at all..it just blinks the dash when I start car and after I shut it off.

Is it posible the installers reconnected the remote start to wrong wire?

Any help would be appreciated.

Thanks

Nick

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You need to look at the programming and troubleshooting options in the manual. I am not familiar with that model, but the one's that I install will flash a trouble-code through the parking/dash lights. That's maybe what you are seeing, and checking the manual may give you the info you need to fix it.

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The upgrade they did was on two wires.

1. Pink/black constant 12v

2. Green accessory aka blower motor wire

Pay the money and have them fix it. Then bring the dealer the bill.

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