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ive been using a creation p630 and whatever I cut is being cut almost 2.5 times bigger than what I size it at on the program. is it the program or the cutter? ive also had a problem since day one with the cutter not connecting all the points. always gotta tear it or cut it before removing access vinyl after cutting and it usually looks like crap. whats up with that?

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Look at your production mgr., be sure you know what size you are cutting the artwork.

You can adjust the size of your cut and media size there.

Some files are created on a larger format than others.

To answer your question, it could be either a software problem or user error.... :beer

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