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Glass Breakage Warranties


Guest ktown

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Please name the brand of film and the lenth in years they offer glass breakage warranty for flat glass.

Example: Global 5 years - Sungard 5 years etc

The glass breakage warranty is only if the current window still has a manufactures warranty to the consumer.

Every film manufacturer is like that, check with your distributor

If the house is 15 years old and the windows are 15 years old, there is no glass breakage warranty, period(.)

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I know that. What are the warranties offered by each manufacture for windows that are under warranty from the window maker? I have a customer that says another tint company is offering a 10 year glass breakage from the film manufacture.

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Guest vclimber
Please name the brand of film and the lenth in years they offer glass breakage warranty for flat glass.

Example: Global 5 years - Sungard 5 years etc

The glass breakage warranty is only if the current window still has a manufactures warranty to the consumer.

Every film manufacturer is like that, check with your distributor

If the house is 15 years old and the windows are 15 years old, there is no glass breakage warranty, period(.)

Not every film manufacture is like this. What you are saying here is mainly true of the "seal-failure" portion of a warranty.

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According to my rep, the panorama products offered by dealers who participate in the premier plus warranty program extend the glass breakage to 10yrs. regardless of glass manufacturers existing warranty. The seal failure warranty matches the manufactures warranty unless there is no coverage left from the glass manufacturer. I participate in this program and I haven't lost a single job to anyone else unless I'm not bidding.

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The warranty only applies if the windows are still under warranty?? :thumb

I have read the warranty I give and it doesn't say the window still has to be under a manu warranty. Mine is strictly for DP glass, and warranties the glass and seal when film is applied, as long as there are no defects in the glass prior to film installation for a period of 2 years (Madico, Sunscape is 5 years). According to my warranty, it doesn't matter how old the glass is, its covered for x years.

What sense would it make to have a glass breakage warranty if the custy has to have an existing manufacture warranty? The home builder is not going to replace any window if film is applied, it voids the warranty for the glass. Thats why film manu's have glass/seal warranties, because the original warranty is void. I will go back and read it again, I could be wrong, and if so, I have lied to a lot of custy's.

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Guest Dave Lewis

Why would you want to be responsible for someone’s window for 10 Years?

If I do a small residential job for say $500 or $1,000 now I’m responsible for that window for 10 years… no way. I know the manufacture pays a portion of the replacement cost maybe $500 or $1,000, if the replacement cost exceeds that a lot of the customers still expect you to pay for the remainder and then tint the new window at no charge.

MMM has a 5 year glass brakeage warranty and I think that’s too long, I liked it better when it was 2 years.

I’ve had my own company for about 14 years now and get 2 maybe 3 windows that crack per year and 95% broke within the first year.

Hell most home builders only warranty a new million dollar home for a couple years.

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Guest Dave Lewis

Residential palladium windows in my area go from $1,200 to $2,000.

I don’t agree with the lifetime warranty either especially when my manufacturer only pays $.75 labor for R&R and I’m also expected to cover warranties from mmm dealers who are no longer in business.

All the manufactures try to one up each other with the warranties to sell film.

We dealers are the one’s that pay with or gas, time and labor to take care of the customers when an issue arises. Manufacturers get off easy. All they do is ship or reimburse us enough film to cover the bad film. It costs them pennies per SF and they don’t want to pay a fair rate for R&R. :thumb

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Guest vclimber

I'll say this much about lengthy glass breakage warranties... Wisdom would dictate that you do not hang yourself on the hook of liability longer than you need too. Film Lifetime Warranties aside (that is a different issue) glass breakage usually occurs in the first season after installation, or so one would think. Consider the growth factor of things that change glass conditions over 10 years or longer. Trees, settling, future construction, and so forth could create glass conditions that were not existent when you first installed the job. Now what? A tree that was not there when you started has since been planted and is now large enough to cast a shadow and unevenly cool the window that you tinted 9 years ago. Is it a wise thing for any MFG and you by extension to warranty glass breakage for that long? :thumb

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