Jump to content

Get rid of the customers from hell

Preferredtinter

Recommended Posts

  • Replies 37
  • Created
  • Last Reply
SunTinter

SunTinter

Posted
Posted

On occasion, when work is slow and I'm staring at 5 boxes of unused film, I have lowered my price. I may as well have put an engagement ring on that customer's finger. It never fails that they are the one that pulls out the magnifying glass and comes back the next day freaked out by "omg all the bubbles". Mind you I explain the film has to cure before I hand back keys, as well as tape the switches with tape that states "DO NOT LOWER WINDOWS FOR 48HRS. PLEASE ALLOW FILM

3-5 DAYS TO FULLY CURE". Only as the very very very last resort would I recommend lowering your price. If you don't absolutely have to, DON'T!!

I do that as well as have a mirror hanger from the manufacturer that states the curing process and have a care sheet printed up. it never fails you can almost pick out the ones that are going to be a pain and can't read

Link to comment
Share on other sites
dmiller403

dmiller403

Posted
Posted

I would like to add that with keeping prices high. it not only weeds out the nit picking customers. but I do notice more frequent tips.

that would probably come down to the thought that your job is easy if you only charge $60-$100 for a whole car.

I also hate the phone calls about price. "you cant do any better than that" (on price) that gets my blood boiling.

Link to comment
Share on other sites
bman848

bman848

Posted
Posted

I can handle Cheap and I can handle Picky. I just cannot handle them both at the same time.

If you happen to be both, feel free to Piss Off!!!

I am planning to make a sign with the above quote and hang it up in the shop.

Link to comment
Share on other sites
Guest thatsnappyguy

Guest thatsnappyguy

Posted
Posted

Push quality film and quality installations. Set yourself apart with your higher price. Let customers know why you aren't the cheap guy. Adios bottom feeders.

My strategy, success. :thumb

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  •   Sponsored by
    signwarehouse

    martinmetalwork.com

    tinttek

    filmvinyldesigns

    ride wrap

    Conco

    Lexen

    tintwiz

    auto-precut.com

  • Activity Stream

    1. 7

      Air80 vs Stratos70 Windshield

      Since there is no limit of darkness on the top strip, I have wanted to tint it. But I would go very dark, to help with sun glare in the evening.
      mikenot in Window Tinting - General Discussion
    2. 7

      Air80 vs Stratos70 Windshield

      Yeah that’s a very fair point to a degree I’m probably overthinking it. I don’t see really significant glare reduction until you get into much darker tint. Like you I think visibility for me is more important living in the country. I’ll probably see what the specs list the differences between 70% and 80% and then double check with the tinter as to what they recommend. Likely will end up with 70% with a strip along the top. Air80 seems to be much more popular, not sure if it’s due to performance or the difference in cost being so much more for the stratos. thank you
      joshiemcduck in Window Tinting - General Discussion
    3. 0

      Process

      Hey guys - so I work for a vinyl graphics company that is adding window tinting to their repertoire and I had a question about your guys' ideal process. I have my plotter set up and my window tinting software ready to go, but I am completely ignorant about the way that tint installers prefer that things be cut. Currently, I will plot/weed the tint and cut the backing away as much as I dare before handing it over to the installer. I was thinking that the installer would prefer the tint to be cut to shape which I believe I can achieve with the perf cut on my plotter. Is that the typical process or should I not be worried so much about it being cut to exact shape?
      DonMeads in Plotters and Cutting Systems
    4. 7

      Air80 vs Stratos70 Windshield

      Im in TX, plenty of of what you mentioned. While I do sit higher in an SUV, glare reduction is not improved much at all with what I have. My 80% is almost clear, not dark at all. With all tint, it adds a bit of reflectivity from the outside, which I notice makes it slightly harder to see from the outside looking in, in the form of a glare not darkness. At the end of the day, it's not permanent, it's only money!
      mikenot in Window Tinting - General Discussion
    5. 0

      PPF installer for hire in SoCAL

      Hello. My name is Adrian i have good experience with paint protection film and i just moved to California, Irvine, i'm open to travel one hour away for the right job. You can contact me at 5717330693
      adrianpaun in Classifieds • Employment • Marketplace
    6. 11

      Boat window tinting tips

      or "bust out another thousand"
      TintDude in Window Tinting - General Discussion
    7. 11

      Boat window tinting tips

      Best tip would be, “Sorry, no boats”.
      pbalentine in Window Tinting - General Discussion
    8. 11

      Boat window tinting tips

      The answer is to not heat that area too much so that you leave some slack in the film for when you get it to the inside. Also cut your pattern a little large so that you can trim a thread off the edges after shrinking to not have a furled edge. After you do a few of those you'll figure out how much to leave/trim to not have any light gaps. Also I'll leave a hardcard wrapped in a microfiber in the bottom overnight to collect water and keep pressure on the film while it dries. Sometimes you can take the top rail off the glass if the jackwagon boat builder didn't put too much pressure on the glass package when it was installed. If you pull the rail off of a tight package it's a pita to get back on, looking like it could crack the whole time. Congrats on getting it done. I've seen plenty that couldn't, which is why I price them like I do.
      Dano in Window Tinting - General Discussion
    9. 11

      Boat window tinting tips

      Thx everyone for the tips the install went fine, however i did run into a new problem on the main curve of the glass from thr outside the tint would lay flat on the big curve but when applying it seemed like there was too much tension and it would not stay down i ended up heating it up and flattening down but some of that area got overheated and warped a little, if you know how to tackle this problem please help me thank you!
      Lauty in Window Tinting - General Discussion
    10. 6

      Removable rigid window tint sheets - WTF?

      civicrice in Window Tinting - General Discussion
×
×
  • Create New...