Jump to content

The good customer. Do you have a story?

Tint Wife

Recommended Posts

  • Replies 29
  • Created
  • Last Reply
Tint Eastwood

Tint Eastwood

Posted
Posted

That is a good one Tinitman, I had a similar one awhile back.

Got a call for residential film, go to do the estimate and find out that the lady had her sister and niece living with her while she (niece) was going through treatment. She was diagnosed with leukemia at 7yrs old. She was 23 at that time and had battled it pretty much her whole life. The treatment she was going through made her very sensitive to sunlight. As well as many other issues, she even had to have her eyelids glued shut for awhile it was so bad. I tinted the whole house with 15%. Then they inquired about tinting the car they went back and forth to the hospital with. I originally tinted it to 35% which they said helped a lot but she could really benefit having it darker. So I retinted the back where the niece rode in 5%. One of the only times I tinted above the legal limit without an exemption.

I got a call about 2 months later from the girls mother and she informed me her daughter had passed away a couple days before. She had just turned 24 only a week before she died. I could tell her mom was tearing up as she was telling me this, but she thanked me over and over for the work I had done and for making the last few months easier on her because they had struggled with the issue for awhile. We talked for awhile and naturally I got all choked up over it. Not because I knew them real well, but because here was a grieving mother that was going through something unimaginable for me and she took the time to call the guy who glued plastic to her window to thank him.

I will never forget them. Great people. I just wish I could have done something more for them....

Link to comment
Share on other sites
Guest mrbillydee

Guest mrbillydee

Posted
Posted

Wow that must have been a hard phone call...

Exactly what I was thinking.

Those are some inspiring stories.

Not that anyone requires it to validate themselves, but it does feel nice when someone notices you went the extra mile.

Link to comment
Share on other sites
Guest Malcolm E Boo

Guest Malcolm E Boo

Posted
Posted

The toughest phone call I've ever had at work for sure. The only time I have shed tears at work also.

I think I may call and see how she is doing now that its on my mind.....

:cool

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  •   Sponsored by
    auto-precut.com

    signwarehouse

    martinmetalwork.com

    tinttek

    filmvinyldesigns

    ride wrap

    Conco

    Lexen

    tintwiz

  • Activity Stream

    1. 7

      Air80 vs Stratos70 Windshield

      Since there is no limit of darkness on the top strip, I have wanted to tint it. But I would go very dark, to help with sun glare in the evening.
      mikenot in Window Tinting - General Discussion
    2. 7

      Air80 vs Stratos70 Windshield

      Yeah that’s a very fair point to a degree I’m probably overthinking it. I don’t see really significant glare reduction until you get into much darker tint. Like you I think visibility for me is more important living in the country. I’ll probably see what the specs list the differences between 70% and 80% and then double check with the tinter as to what they recommend. Likely will end up with 70% with a strip along the top. Air80 seems to be much more popular, not sure if it’s due to performance or the difference in cost being so much more for the stratos. thank you
      joshiemcduck in Window Tinting - General Discussion
    3. 0

      Process

      Hey guys - so I work for a vinyl graphics company that is adding window tinting to their repertoire and I had a question about your guys' ideal process. I have my plotter set up and my window tinting software ready to go, but I am completely ignorant about the way that tint installers prefer that things be cut. Currently, I will plot/weed the tint and cut the backing away as much as I dare before handing it over to the installer. I was thinking that the installer would prefer the tint to be cut to shape which I believe I can achieve with the perf cut on my plotter. Is that the typical process or should I not be worried so much about it being cut to exact shape?
      DonMeads in Plotters and Cutting Systems
    4. 7

      Air80 vs Stratos70 Windshield

      Im in TX, plenty of of what you mentioned. While I do sit higher in an SUV, glare reduction is not improved much at all with what I have. My 80% is almost clear, not dark at all. With all tint, it adds a bit of reflectivity from the outside, which I notice makes it slightly harder to see from the outside looking in, in the form of a glare not darkness. At the end of the day, it's not permanent, it's only money!
      mikenot in Window Tinting - General Discussion
    5. 0

      PPF installer for hire in SoCAL

      Hello. My name is Adrian i have good experience with paint protection film and i just moved to California, Irvine, i'm open to travel one hour away for the right job. You can contact me at 5717330693
      adrianpaun in Classifieds • Employment • Marketplace
    6. 11

      Boat window tinting tips

      or "bust out another thousand"
      TintDude in Window Tinting - General Discussion
    7. 11

      Boat window tinting tips

      Best tip would be, “Sorry, no boats”.
      pbalentine in Window Tinting - General Discussion
    8. 11

      Boat window tinting tips

      The answer is to not heat that area too much so that you leave some slack in the film for when you get it to the inside. Also cut your pattern a little large so that you can trim a thread off the edges after shrinking to not have a furled edge. After you do a few of those you'll figure out how much to leave/trim to not have any light gaps. Also I'll leave a hardcard wrapped in a microfiber in the bottom overnight to collect water and keep pressure on the film while it dries. Sometimes you can take the top rail off the glass if the jackwagon boat builder didn't put too much pressure on the glass package when it was installed. If you pull the rail off of a tight package it's a pita to get back on, looking like it could crack the whole time. Congrats on getting it done. I've seen plenty that couldn't, which is why I price them like I do.
      Dano in Window Tinting - General Discussion
    9. 11

      Boat window tinting tips

      Thx everyone for the tips the install went fine, however i did run into a new problem on the main curve of the glass from thr outside the tint would lay flat on the big curve but when applying it seemed like there was too much tension and it would not stay down i ended up heating it up and flattening down but some of that area got overheated and warped a little, if you know how to tackle this problem please help me thank you!
      Lauty in Window Tinting - General Discussion
    10. 6

      Removable rigid window tint sheets - WTF?

      civicrice in Window Tinting - General Discussion
×
×
  • Create New...