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Smart start help


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I installed a smart start for Christmas for my wife. I had done one a couple years ago and had no problems activating it, but now the website says I have to be an authorized dealer to activate it?? Wtf?? I baught this legitimately from a distributor, but now I can't activate it. Can any of you help me? Thanks

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I believe you will have to contact your distributor to have them help you set up an account. DEI, like most other remote start manufacturers, are making it more difficult for people who are not qualified to install from installing their product. Also to cut down on Internet sales taking money away from brick-and-mortar stores. Check with your distributor on Monday. If they are not an authorized Viper dealer you may have to take it to a retailer to have it installed.

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