Re-Tint Question

[Matth123]

Hello All,

 

A little while ago I had all the windows on my Ford Escape tinted. After a few days I noticed the film on the driver’s side window wasn’t all the way to the back edge of the glass. I took it back and the tinter redid the window. 
 

Fast forward to today when I noticed this is the lower corner of the glass.

 

 

 

Is this old adhesive from the original tint that wasn’t completely removed? A defect in the glass? It can be felt when placing my finger over it on the inside.

 

If this is old adhesive is this little bit of residue acceptable? Overall I’m very happy with the job and don’t want to be one of those customers as I know no tint job is perfect.

 

Thanks! 

 

 

Edited June 1, 2021 by Matth123

[Roach]

Yes, that is old adhesive. Is it acceptable? Depends on the tinter/car owner.

 

The problem, IMO, with glue left behind... when we are removing old tint and glue, we wet the glass. Well, the glue is clear... so it's possible to miss some as we are scraping it off. 

 

Seeing what other tinters have left or done on cars I see all over the area, I often think I try to do too good of a job. Evidently customers must not care all that much.

 

Bottom line would be - how much does it bother you? If you take it back... and they say they will redo it again... they could leave glue someplace else. 

 

 

[Matth123]

Thanks! I was thinking the same. He’d probably redo it again but then I risk old glue being left where it’s much more noticeable. It’s out of the way where it is now and doesn’t stand out unless you are looking for it.
 
Now knowing how the removal process works I can see how this could happen to anyone. It’s a little annoying but overall I’m happy with the work. I’m thinking I will just live with it. 
 

 

[WearTheFoxHat]

Gloobers really suck . Its no fun as an installer to discover you've missed spots . As Roach said it can be really tough to spot sometimes.

Some blemishes really catch the eye and should be sorted out for peace of mind. If that was my work I'd WANT to redo it .

A couple of square feet of film having to be redone is not the end of the world to a good shop that wants to keep their reputation intact.

[Matth123]

That’s the other thing too…it does catch my eye now that I know it’s there. If it starts to bug me maybe I’ll just eat the cost of replacement and have a different tint shop do it. For whatever reason this particular window and the installer do not get along. With my luck the second redo would get messed up too. 

[no ma'am]

Take it back man bring some donuts or something, they’re losing money redoing windows but need to know if they care.  they could have much pickier customers. 

[TINTZEUS]

Take it back. Have it redone

[Matth123]

I emailed the tinter some pictures of it and said I was concerned. He offered to redo it without hesitation. Hopefully third time is the charm!  I am going to buy him lunch as a token of appreciation for not jerking me around and standing behind his work. I do appreciate that so it’s the least I can do.
 

Thanks for all the replies!