Jump to content

smookee408@yahoo.com

Member
  • Posts

    769
  • Joined

  • Last visited

1 Follower

Profile Information

  • Gender
    Male
  • Age
    40
  • Experience
    15
  • Location
    San Jose California
  • Country
    United States

Recent Profile Visitors

5,288 profile views
  1. Can you elaborate? What exactly do you mean it cracked? Was it while squeegeeing or just closing the door? I tint a lot of these POS. Yes I said POS these are the lowest quality vehicles on the market. They cut a lot of corners to make these vehicles.
  2. Everyone is free to try and learn from their mistakes. Thats how I got to where I am. Not saying anything is going to give this guy the grief of cracking a windshield. Sometimes that’s the only way one learns. Regular tempered glass is a lot more forgiving.
  3. Ive done this car twice now without covering anything in the trunk and has turned out fine. I’m using a spray bottle not a tank. This new model Accord does suck and the angle of the rear windshield is a lot steeper then the old one.
  4. Those types of customers are easy to see from a mile away. Especially the one that make it seem like they got the base model. Lol it’s a 3 series not an M3 or it’s a civic hatchback not a type R. All of us have data points from the thousands of interactions we have on a daily basis. They usually cant pull anything on us. I got unlucky that this one slipped through my screening process.
  5. Put the heatgun down and step away from the vehicle. You are going to crack a windshield and then be like most tinters and won’t ever tint a front windshield again. My advice for front windshield dont do them until you are very good at the rest of the car. The front windshield is a laminated glass that has many weak points from rock chips etc. Care is needed during the shrinking process. Also it is the only window on the vehicle that gets eye banged everyday. I can see that you are shrinking sideways and that tells me exactly your level of experience. There’s a reason tinters charge the most for a front windshield as compared to all the other windows.
  6. Yup that was one of the reasons I settled. I knew it was just going to get chargeback. These card companies favor the customers and will make us fight to get what is ours. I’m busy as it is and don’t need the headache.
  7. I got this tip along time ago here and I’m just passing it along. Get some remote wire like a 12-14 gauge spool on Amazon. Preferably black. Then shove that wire into the gasket with a bone tool. This will open it up and keep dust trapped behind it making install super easy. Leave the wire in there when done. If done correctly no one will ever see it except the guy that replaces broken glass.
  8. I’ve heard this from you a very long time ago and just never felt the need as the prices went up so did most of the bad customers. I have my screening techniques down but this one slipped through the cracks. Trust me my techniques would have fished this one out except for the fact someone else booked the appointment for her. 🍻 brother.
  9. Thanks Tintdude this is something I finally feel is necessary to add to my business. On another I will just give a full refund to this customer and call it a day. The money will be well spent if I never have to see her again.
  10. I understand that and up to this point have come to amicable agreement with every customer but this one is on a whole different level. Whats the possible legal repercussions if I tell her to kick rocks?
  11. So I had a Tesla model 3 with full ceramic installed. This customer got it done two months ago. First complaint was a smudge possibility thumb print on the headliner. Ok no big deal I ask her if she could come in for me to clean. She stated she was busy and unable to come in. I asked if she had glass cleaner and that should remove the mark easily. Next day I get a call saying there’s bubbles. I told her please let it dry and I could check when you make an appointment. She states she super busy and makes an appointment two months later. Today was the day and her boyfriend brings the car in. They’re those arrow stickers to each imperfection. Front windshield two dust specks. Front right window one speck. Rear right window two dust specks. Pretty much same on the other side. Sunroof one dust speck. I heat it out and since it’s been two months these are not fully disappearing like if it was fresh. This customer now states she wants a full refund and tint to be removed. Sorry for the rant but I want to see what some of you guys would do in this case. Btw I have full video of these imperfections. I’ve already narrowed it to two options and I’m leaning one way. Whats are my options as a shop owner and what are her options legally ethical etc. Thanks Brothers.
  12. Im using film designs and it says to cover plug in left side of the trunk. Anyone know what’s that about?
  13. Save the headache and tell them no. Trust me you dont want those customers.
  14. I did one awhile back and it did the same thing. Customer drove out and stopped to look at it. It only did that in certain angles of the sun hitting it.
  15. I did one awhile back and it did the same thing in certain lighting. I think it was in the sun at a certain angle.
×
×
  • Create New...