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About XPEL Jeff

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  • Age
    Old enough to know better
  • Experience
    13 years
  • Location
    San Antonio, TX
  • Country
    United States

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  1. A lot of it comes down to packages, pricing and talk track. WHere are you locvated? Maybe I can get your rep to assist.
  2. RX Protection Film can be cleaned with a wide variety bleach based and non-bleach based cleaners as well as Quaternary Ammonium Germicidal Wipes, from PDI, SafeTec, Steris, Jet and others. i.e., alcohol wipes, bleach wipes, germicidal wipes. Avoid hydrogen peroxide. Warranty details can be found here, as it differs for commercial and non-commercial use: https://www.xpel.com/warranty-information
  3. Hi Michelle, the things that you are speaking of usually are related to install solution mixtures and timing. what are you using for your install mixtures?
  4. It all depends on the application. If you install it on a residential marble kitchen counter top it'll last longer than if it was installed on a commercial bar top where there may be wine spilled on it every day and never cleaned off.
  5. XPEL Design Access Program has that functionality. You can extend the most commonly wrapped edges with a couple of mouse clicks or ANY edge with a little more effort.
  6. Absolutely. There's an existing market for this. We've actually got an antimicrobial film that we primarily use in this application being that it is usually near food prep areas.
  7. Thats just an alignment issue. The edge of the film should not be that close to the radius. Nothing a quick trim couldn't fix
  8. Please contact XPEL at 210-678-3700 and ask for your regional account manager. He’ll speak with the installer and get this taken care of do you.
  9. XPEL has Spyder C8 patterns (not everything is visible on the website).
  10. No matter what business you’re in, managing expectations is key. You’ll want to explain to customers that ppf is a sacrificial layer. It’s more susceptible during the first few weeks it’s installed before it fully cures/cross links. Show your car as an example when talking with potential customers about what to expect.
  11. I'm sorry that you feel that way, but your post is a primary example of why we are doing this in particular markets. You are using our patterns to sell a competitor's products. It doesn't make sense to strengthen your competitors. Nor does it make sense to enable shops that are competing with loyal XPEL-using shops. We used to get calls all the time from loyal customers saying "why are you supporting someone that is pushing people away from your products while I am trying to bring them to XPEL? It takes business from my shop!"
  12. Appearance and price should be the least of anyone’s concerns, as most films look fairly similar when applied and generally have a cost in the same general ballpark. Make sure you do some testing with staining/discoloration in mind. I’ve never seen this film, but I would apply this advice to any product.
  13. Same product as the a-grade Ultimate Plus, but it has some inclusions or cosmetic defects. It's about 40% cheaper than the a-grade stuff. Perfect for practicing.
  14. We definitely do our research, but typically call folks back even to let them know that we’ll be going another direction. I’m aware of the rep mentioned here, and he’s a great one...just a little spread thin. He regularly rolls up his sleeves and helps his customers install when they’re in a jam. @stewy and @highplains, if either of you want me to reach out to your XPEL rep and get the conversation started again, just pm me.