Little different double BTW.
Yeah its a novel..Suck it up and buckle up😁
Flat Glass job . Get to house to install DC on an odd +/- 50"x60", poor access upstairs window that faces street the custy does not want the hassle of drapes or blinds on.
1st BTW... Zero mention on W/O about the removal of alligatored old sun control on the work order. I thought it was an over the phone quote. "Hey custy ...the removal is not mentioned on W/O. It will take some extra time and clean up not accounted for in the price". "I have to call shop to make sure its been addressed properly, This should have added to the cost of the project. I must also let Scheduling know I'll be longer ". Custy....." No problem, Sales guy was here and saw it. Not sure why he did not include the time. I'm fine with an added charge".
"Hey Scheduling ..I'll be longer ... Sales did not mention removal of film and I have to call him for up-charge or not and then get to it"
Scheduling..."No problem..hes in the office He should pick up."
Called Sales "Hey...You did not include for the removal ,That's chargeable time and fowls up scheduling" .
Sales.. ." YOU HAVE TO REMOVE THE EXISTING FILM ANYWAY!!!! GET THE EFFING WINDOW DONE AND TELL THE EFFING BITCH THERE WILL BE NO ADDED COSTS!!!!!!!!!!!!!!!!!!!"
2nd BTW..... ( Custy can hear it all through phone . She went from very pleasant to ANGRY🤬🤬) She asked for my cell to talk to Sales ...
" I'm not very pleased with how you talk to your crew you Jack@$$. I heard every word you said and I told you when you were here to measure up that I'm fine with all costs related to RE and RE. ARE YOU SOME KIND OF MORON TALKING ABOUT YOUR CUSTOMERS LIKE THAT? I'LL BE HAVING A CHAT WITH THE OWNER OF THE COMPANY!!!!!!"
She promptly handed me back the phone while I stood there a few seconds mouth and eyes wide open struggling to believe this just happened. She was back to pleasant demeanor to me ,but still hot about the sales guy while she called the owner on her cell.
Dude became a former sales guy very quickly .