Apology letter, i think not and im guilty of all the above also, but i dont own a window film manuf. but i appreciate you Burns for being honest. That is what is lacking in this world today and we need more of "HONESTY" or at least admitting. I have tinted for over 27 yrs from Baton Rouge (B&M GRAPHICS) and south La. to North La. & East Texas and LA, Cali.
Thank you Burns for this post it means something to all of us who have busted our a$$ for yrs to educate the comsumer the best we could with what we had.
Mark Durham