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  1. I noticed that my 2018 Camry (brand new when I bought it from the dealership) tint film was coming away in the lower left corner on my rear window. I called the dealership and made an appointment. I got my oil changed as well as it was under warranty and due. I was given a loaner. During the day the service person called me and stated that they were having a problem getting the tint off and they needed another day. He mentioned that it may impact the rear defogger. Not knowing what he meant, I just said ok. When I got my car back, I noticed when I tried to use the rear defogger, that it wasn't clearing the dew on the back window as it usually did. I tried two more times and nothing. I looked at the rear window and much of the defogger lines were scraped off and my defogger was useless. The head of service told me that that can happen and that the rear defogger is mainly for driving, not for defogging?? or helping remove the dew on the windows and that it was my fault because it was basically "baking" the tint onto the window even more ( I live in Florida) I told him that it was against the law to have "obstructions" that inhibit your view and safe driving. I brought in a perfectly fine car with a small area of loosening tint and received back a broken rear defogger????The dealership said basically, "So sad, to bad"?? I said that they should replace the rear window as they never told me that this could happen. Thoughts?? Suggestions??
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