legacywf

This is a great post, i know some guys out there are either not educated enough or just simply "desperate" to land a job that they dont even bother running by the extras that customer may want. Taking the extra time may actually make you more money. Like "hey did you know i can offer you a nano ceramic for an additional cost?" , doesnt hurt to offer! The customer was right to keep asking all what she did, but it is sad that she coudnt that to her/his original installer and had to resort to a local competitor, that right there tells you how much work this business needs to work on to avoid situations like these, it avoids being referred, it encourages a bad review online, and perhaps if they know the film you use could go to your distributor and complain about what happened thus resulting that distributor not to sell to you. There are many things to look at here and we should all learn if we havent already to always go the extra step when you see you might be able to help, earn and maintain a customer for life, afterall, WORD OF MOUTH is the best advertising. People like your product/work the chain will keep on reacting!

Peace out!

Did not realize someone mentioned us on here. For the picture above, if you supply us with a Master Roll# and contact us directly we will gladly stand behind our products. It looks like that film is turning brown, which we have seen many films out there do that. Based on our record, and current long standing customers we have not had any feedback on films fading and turning brown. But, we will warranty any issues that may arise. Anyone have any doubts about anything we have a full list of references we can supply from people that bought from us without having any warranty claims. 

Appreciate it!!