I am the owner of Flexfilm. I honestly don't come to this forum much because I have found that I can check in once a year and catch up on everything in about 10 minutes.
People often misunderstand our business model. I will be the first to admit that we have made probably more mistakes than anybody successful in this industry to date. With that being said... you have to ask why? We started in 2011 distributing carbon and ceramic when nobody even knew what it was. We had been involved with it several years prior to the beginning of Flexfilm. When we decided to distribute it, we knew we had a challenge! We also knew it was going to be the future but it was NOT ready for the USA market. Hell, this technology was not even NATIVE to the USA market. This film was superior in performance but sucked in user-friendliness. It also had a thick, low density acrylic mounting adhesive that made the film rubbery and easy to crease. The glue was not aggressive and would barely stick to glass. On a good day it would only last about 5 years. It was also sensitive to heat and would bubble on defrost lines in extreme climates. Hell, I could go on...
We knew it was going to be a bumpy road trying to sell it but we also were trying to get professional tinters to tell us how it should be improved. We kept going back to the Nano polymer experts and sharing this information. Sometimes they would make improvements and sometimes the improvements would result in going backwards. I can keep going on about all the failures and successes for many more paragraphs but I will make my point. We have now been through 5 generations of this product and as of July 2019 we now have the best film in the world. We have grown from a 3 million dollar a year company to a 1 million dollar a month company. We were one of the first companies to introduce carbon and ceramic technologies in the USA market. We took the hit from all the tinters when we were trying to perfect it and now that we have improved the industry and advanced the technology... look at all the big name brand companies who have jumped on the band wagon and started selling it now that it is more acceptable in the industry. I make no apologies for accepting this challenge. I would go back and do it all over again to get to where we are as an industry. Thomas Edison actually failed over 1000 times before he invented the light bulb but that didn't stop him from giving up. I probably failed more than that but look where we are today! If anybody here wants to listen to old installers trying to tell you to look backwards to make a decision on trying the best film in the world maybe you should look at the iPhone when it was first launched as an iPOD that could not even make a phone call with no camera to decide if you want to buy an apple phone today. Also... one of our most popular films that we sell everyday is a private labeled product that has the best reputation in this forum. I read everyday where the most influential people in this forum speak badly of it and will turn around and praise it in another box. I would suggest you try it yourself instead of taking advice from people who do not and have not tried our generation 5 products. Also I just went back and read this post and want to make something clear... We knew this product was not user friendly but did not know how long it would last 10 years ago. We believed it would last 10 years back then. We now know it lasted on average 5 years. What I am referring to is our Generation , 1,2,3,and 4. Some of it has lasted 10 years and some did not.
We also sold reboxed domestic dyed film prior to 2014 that would fail in less than two years. After 2014, we completely removed these products from our business but we still have people mention them as if we still sell them. I will say this... there are some popular brands on tint dude that sold the same film and had the same bad luck as we did but they changed their name and reboxed different/better film and have no scars. We NEVER changed our name. We still have the scars and never ran from the problems. We have paid tons of warranty claims. Any warranty claims that exist are from products that were prior to our current product and have been removed from our business forever.