Where do these ppl come from???

[Slick]

Ok, so a couple of months ago a customer walks in to get a price on tinting her old POC grand am.('92-93...something like that) I give her a quote and she starts complaining about the last tint job she got at the competition..."the tint looked terrible at the top of the back window, it all turned silvery" I dont like to run down my competition so I explained to her the situation with dot matrix and how I can't really say anything about that tint job because I didnt see it..."but this is what I do with the dots......"

"So I wont have a problem with the tint looking bad at the top?" Again I explain the nature of the dot matrix and tell her that I would make them look as good as I could...at the same time explaining that the border on those cars are a really light grey color and that it will really show up when it is tinted (she wanted limo....yay). She says thats not a problem as long as the dots will lay ok. So she makes an appointment and I do up the car the next week.

She calls me yesterday complaining that "the tint around the dots turned all silvery". I tell her to bring the car in and let me take a look at them to see if they may only need a quick squeegie or something. She came in this morning and I tell her to drive the car right in. I look at the back window and think she must have brought the wrong car.....the dots are laying perfectly!! She says look how the tint is all silvery. I point out the fact that I told her the dots were going to look grey compared to the tint but she says thats not the problem...its the tint looking silvery.

Ok...so short story long...I take a few pics and tell her that I am going to show them to a few collegues and see what they think...so here ya go...what do you think? what would you do with this customer??? She is going to be coming back later on this week and thinks she should get her money back!

[TintWizard]

I don't see anything wrong with it

[Guest 1PEECBARETTA]

they look perfect to me. Wow!!, you do great work. When you need a new job, give me a call

[TintWizard]

From those pics..it looks like the old grand prix..not the grand am

[Slick]

From those pics..it looks like the old grand prix..not the grand am

could be....maybe im wrong....not sure about the year either...but I AM sure it was a POC.

[micro-edge]

Looks perfect to me. No refunds bia**h

[TNTLady]

Job looks excellent. You told her everything she needed to know about the ceramic dot matrix and edge. Not to mention that the darker you go the more it WILL show up the edges as "silvery". Customer seems unreasonable and wants something for nothing. I dont deal with those type of people, I send them down the road. Period!

[Guest naughtydog]

Looks good to me.

Any tips on how you get it to lay down so well??

[Slick]

Thanks for the feedback guys....I just thought maybe I was going crazy . This is the second person in a week that has said this same thing and the dots looked the same on that car too!

There is no way she is gettin her money back

Looks good to me.

Any tips on how you get it to lay down so well??

Just sand it and glue it.

[micro-edge]

What grit paper you use? fine im sure, I've never sanded them b4 does it work well on the say 2000 mustang's also?