robraz

On 10/27/2022 at 9:49 PM, AweSauce said:

Everyone gets these customers and in my experience most of the time they are unreasonable because they are uneducated and expect unreasonable outcomes. One thing I have done in the past was told the customer that if they can have another shop do a better install then I would give them the money back but if I can point out the same issues then they are SOL and I have even had a customer come back to my shop and apologize to me because when they went to the other shop they could tell what kind of customer they are and they told them that if they did it chances are it would be the same ....of course this only works if I'm absolutely confident that the other shop could at best match my results....so far I have yet to refund one of these customers

 

100% agree with this-i've done the same thing

refunding money is saying that you did not do the job correctly.  if you are confident that your job is done right, never bend to an unreasonable person.  if your reputation is good, a scumbag like that will not hurt you. 

48 minutes ago, jh812 said:

I'm not posting cause I'm voting for the toilet.

i was thinking "for my first picture post, i have to compete with a toilet!"  not fair...  lol

never posted a pic before but thought this was cool.  alligator was going crazy because of seeing people on the other side of the glass.  put some SolarFX film from Dragon Distributing on to calm her down.  at Electric City Aquarium & Reptile Den in Scranton, PA

i once had a guy swear to me that he watched as a guy split his window in 2, applied tint, and then put the window back together!  and also that he used to have them "smoked" in a machine so they were "factory" tinted.

funny that he couldn't remember where it was done or who did it-he just remembered watching as it was done.

nice