tint-solutions

SolarFX to all the above. 

Good Afternoon To All,
 
I have arrived here in sunny Florida.
 
A UPS pickup request has been entered.  I have sent Shadeking an email respectfully requesting that he respond to our legitimate request to send us back a sample of the removed film for inspection.  I also need the roll number.
 
If I am reading posts #32 and #43 correctly, Shadeking installed the film 2 years ago and that definitively rules out Classic Black based upon his purchase history.
 
If this turns out to be a bona fide warrantable failure of that product - I am promising (in a public forum) to do the following:
 
I will travel to his location and apologize to Shadeking person I will pay him (in cash) full invoice value for every car he retinted I will pay him and additional ($500 total) in cash for the inconvenience I will call every one of the retail customers, take personal responsibility and apologize to them I will send every one of those retail customers a $100 gift certificate for their favorite restaurant But first I need a sample of that film, a copy of the warranty and the sales receipt and the master roll number.
 
Again - I believe that this is a paperwork error, but I owe it to him, the factory, my staff and all of our valued customers to get to the bottom of this.
 
Shadeking - please give UPS that removed sample.  I need to get it evaluated on my end and sent to the factory. 
 
I am so confident in the quality of the products that I am willing to honor every one of the promises above, but I need your cooperation.
 
 
Thanks,
 
Howard

Sincere thanks for all the support (from all over the world).  Any long term user of CB would take one look at that pic and know that it's not CB or any of the color stable Global/Garware products in the EWF line.  A complete loss of color after 2 years?  Fuhgetaboutit (as we used to say in Brooklyn).
 
It's a shame that a paperwork/record keeping snafu took on a life of it's own.  For the record, I still have not received a return phone call, a returned email and as of yesterday there is still no sample on the way to us for evaluation.
 
SK - please, please do not put a piece of that faded film on display in your shop area and label it Classic Black.  Call me as soon as you can so we can get this all worked out.
 
Thanks,
 
Howard  
 
SPECIAL NOTE:   POST #87 (2 POSTS DOWN) CONTAINS FALSE AND MISLEADING PICTURES.  THE FILM IN THE PICTURE IS NOT CLASSIC BLACK.  THE AUTHOR OF THE POST HAS BEEN NOTIFIED AND A DEMAND HAS BEEN MADE THAT THE PICTURES BE REMOVED FROM THIS THREAD.  SAMPLES OF THIS FILM HAVE BEEN COLLECTED AND ANALYZED.  THIS IS NOT CLASSIC BLACK WINDOW FILM.

It is as close to indestructible that you will ever find in this industry.
 
Fair disclosure:  I am the exclusive distributor for Global in 25 of the US States.  They are also my main partners for our top shelf private label films, which I sell all over the world, including the most harsh and drastic climates on the planet.  You just cannot kill this product. 
 
I have been involved in the industry since 1982.  I have witnessed and lived thru catastrophic failures.  I know that "bad runs" and "bad batches" are (for most people) just part of this game.  But since I started distributing Global (over 10 years ago) we have been waiting for the proverbial "other shoe to drop".  It has not happened.  Problems with these films are so rare, so isolated and so contained that they are mere "blips" on what can only be described as a stellar record.
 
No window film company will ever please everyone.  Not Global, 3M or even Llumar.  But if I were given a choice to pick from any manufacturer's products to have in our warehouse, I would pick Global without hesitating for a nanosecond.  When the phone rings, we want orders - repeat orders from happy customers.  Not complaints and not warranty claims.  That is what we have with these Global films.  No, they are not perfect (no window film is) but Global is as good as you are going to get.
 
The reason for it?  Global remains (to this day) the only window film company that is producing these products starting at the molecular level.  So many window film manufacturers are really just coating & laminating companies.  Not Global.  These guys are petrochemical engineers whose understanding of this material is far deeper than any other team.
 
Are there other fine brands on the market?  You bet.  But if you have not given Global a chance, give your regional distributor a call today and order up a few rolls of QDP, CHP or the absolutely phenomenal QDP Ceramic.  You will be able to feel the quality as soon as you put your hands on it and aim your heat gun at it.  It's beautiful to look at, work with and it will probably last at least as long as your customer owns the vehicle - not matter how harsh your climate zone.
 
-Howard

Why not Global? Try it out, its like the Honda of cars, a lot of people still buy VW, Cadillac cuz of name recognition, but they are missing out on the quality of Honda did that make sense? Lol