are they the best or are they just big advertisers with a huge fancy shop . Here in orlando people see these franchise stores that charge crazy price with employee i wouldnt hire as the top tint shops in town . These big shop have advertising budget of $10 k a month . Look for a shop with a good product and good reviews and go check them out .
I got this tip along time ago here and I’m just passing it along. Get some remote wire like a 12-14 gauge spool on Amazon. Preferably black. Then shove that wire into the gasket with a bone tool. This will open it up and keep dust trapped behind it making install super easy. Leave the wire in there when done. If done correctly no one will ever see it except the guy that replaces broken glass.
I’ve heard this from you a very long time ago and just never felt the need as the prices went up so did most of the bad customers. I have my screening techniques down but this one slipped through the cracks. Trust me my techniques would have fished this one out except for the fact someone else booked the appointment for her. 🍻 brother.
During my time tinting I found customers were the worst part of the job. I went through every variation of the scenario you described, so each time I had a customer that didn't believe me about the drying time, or found some flaw that is more visible with tint etc, I realized they would not believe me if I explain this after the job is done because it sounds like bullsht excuses.
I realized I had to preempt the situation before the work even begins.
Thanks Tintdude this is something I finally feel is necessary to add to my business. On another I will just give a full refund to this customer and call it a day. The money will be well spent if I never have to see her again.
You need to tell the customer about drying time, and normal amount of imperfections BEFORE you start the job and also give it to them in writing BEFORE the job, When they drop the car off and they are choosing a film or whatever, hand them a hard copy of this: https://www.tintdude.com/care.html/ and go over it with them so they know what to expect.
I understand that and up to this point have come to amicable agreement with every customer but this one is on a whole different level. Whats the possible legal repercussions if I tell her to kick rocks?
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