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Advice needed and appreciated!!!

Damien
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jbrekkie

jbrekkie

Posted
Posted
50 minutes ago, pbalentine said:

One thing with cheap customers is they are looking for the lowest price. I would get customers asking for a discount, so I would offer $10-$20 only to have it rejected. Yeah, I never go down in price now. Also, Ive noticed a high rate of cancellations with customers that are mostly concerned with price.

 

 

yup and even then I always ask if they're paying cash or card.  in which I would take off Tax off if they pay cash.

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Dano

Dano

Posted
Posted
8 hours ago, pbalentine said:

One thing with cheap customers is they are looking for the lowest price. I would get customers asking for a discount, so I would offer $10-$20 only to have it rejected. Yeah, I never go down in price now. Also, Ive noticed a high rate of cancellations with customers that are mostly concerned with price.

Correct. I only discount for volume, paid in full at the first scheduled appointment. During the 07 to 09 period I raised my prices to shake out bad customers and spend my time finding better.

 

Today I tell people that I'm not going to be the cheapest, but I will stand behind every piece of film I lay and offer to provide client references. Fortunately 9/10 customers today are referrals and the vetting, for me and them is already done.

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