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Removing rear windscreen tint on E Classs damages the lines


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I use a steamer to remove tints and it works perfectly fine on every window on every car but one, the Mercedes E Class. Literally every time I attempt to remove the rear windscreen tint 75% of the heater lines just come off with it and the glass has to be replaced. I doubt this is a common issue so I'm assuming the problem is the steamer I'm using, its pretty old but as I mentioned before it works fine on every other car. Anyone had bad experience on this car too, do you think my steamer needs upgrading?

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It's not the steamers fault.  There are soo many variables and soo many brands of film.

A Lot of times it is considered a manufacturers defect in the glass.  We have had it happen a time or two. We have had lines wipe off with a cleaning squeegie.

 

Some1 with more time can shed some more light on the situation.

 

Did you buy them new glass or did they sign a wavier ?

 

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19 minutes ago, F1windowtinting said:

It's not the steamers fault.  There are soo many variables and soo many brands of film.

A Lot of times it is considered a manufacturers defect in the glass.  We have had it happen a time or two. We have had lines wipe off with a cleaning squeegie.

 

Some1 with more time can shed some more light on the situation.

 

Did you buy them new glass or did they sign a wavier ?

 

 

The first time it happened I had to pay for it but it wasnt an issue since I knew somebody who sorted me out with the price. Ever since then I tell the customers before I take the tint off that the heater lines may come off in the process and they may need to buy a replacement, or if they want to risk it to just smash the window and have the insurance take care of it (which 1 customer did and it worked)

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It is a crap shoot if the defrosters will come off with a removal or not.  We have better success black bagging the rear window than using a steamer plus steamer takes longer.  Like you said above, make sure you explain it on all removals and let the customer risk it or not.

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we have removed numerous and i have found that later model ford taurus' the lines will come off with the tint, i mean it pulled at least 1/2 of the grid. hav any of you tried dealing with glass manufacturer or r they pretty stiff on the who"manuf. defect" deal?

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