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Last One To Post Wins #282


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Did an estimate today... fortunately, it was right around the corner... so time involved wasn't much.

Nice home... nice couple. They were probably in their 40s/early 50s.... Couple casements in the living room... upper triangles... then some skylights and windows going down to the floor connecting to the skylights. (Kindof like a sunroom but it was in their kitchen)

I measured the casements, and the husband asked me how much it was for one. I gave him the price... he asked how much the cost of the film was. :hmmm I told him I don't sell just the film, I offer everything as a service.

He then says - ok well thank you for coming out. :hmmm

I asked if he thought it was high or... he said yes, and then goes on to insult me. Like not even sly remarks... but very clear and direct insults.

I've never had anyone do that before... I've read about people doing that to people here on the forum... mainly when dealing with auto tinters that have many $99 shops in their area...

I was flipping mad... He asked for prices for the skylights since he couldn't do those himself...

I should have just walked out when he started.... if by some remarkable chance he calls back for the skylights, he can pound sand.

I've calmed down, but boy was I hot when I left... You don't want to pay the price - fine... whatever. Take the quote and just never call me. But to stand there and insult my work and biz... screw off.

/rant

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