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Kia Sorento speaker damage?


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Customer text me today saying he thinks we messed up his speaker in his door from the water. 500+ cars a year all the same process with no electronic or speaker damage. He was in and out in an hour, no extra spray or redos on the window. Kia isn’t the most common car up this way but I can’t see anything on the forums about this being a common problem. 

 

Any insight on a ‘16 Kia Sorento 

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Was your customer mentioning things like this before you started??  Was the radio on loud when you went to pull the car in?  Was it "bass music" that was playing?  

 

While it does happen from time to time, this could be a customer trying to get something fixed that they knew was already broken. :twocents 

Edited by Bham
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I’d like to think he’s not being shady, he was nice about it. Just seems strange the first one in 6 years is a Kia Sorento...

 

im trying to think if there is a speaker on the front pillar, I was not mindful of one. they are usually impossible to miss like the Lexus 

Edited by Cascobaytint
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