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How do you handle unreasonable customers? how would you handle this?


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When I was in retail I would have them sign on to a mechanical lein attached to their invoice before starting and ask 'how would you like to pay?' Collecting payment before service stopped all the bickering after the job was done.

 

If they cancel the check/card they would get a call that I would file with local cops for theft of services. Any check above $300 is in felony fraud territory in most areas.

 

Actually had one guy come back really hot as he was dropping off a check asking me to call off the dogs. I told him if this check clears he won't get bit.

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