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Jerry Hernandez

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  • Gender
  • Experience
    Since 1993
  • Location
    El Paso, TX
  • Country
    United States

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  1. Yup... you definitely need to keep an open mind all the time. Been at it for almost 30 years myself and I keep saying that the learning curve is never ending! I myself are doing more bottom loadings now than before, mainly because of the window setup on some of the new body styles, but I dont like to take cars apart.
  2. After seeing the back glass pic, I just thought of a probability since it happened to me back about 20-25 years ago, I did the same scratches on a rear window, (luckily it was on an old car and for the glass shop so they discounted the glass for the customer). The reason it got scratched was that I was Tinting too close to the door and a gust of wind blew dirt on to the glass. I ignored the sand and kept shrinking. It wasn't till I was done that I realized the sand scratched the glass when I was hard carding the film. The tinter might not be cleaning the windows on the outside properly before starting the job and it's the dirt, not the hard card scratching.
  3. If its an A8, definitely your sweeps. Roll your windows all the way down, pull back the sweep that touches the inside of the glass, if you don't see felt, that's the problem. You need to take your car to get the felt added on.
  4. If Huper wasn't so strict on becoming a dealer, I would handle them over XPEL. I am an XPEL dealer for PPF, don't use their window film.
  5. I haven't yet, but if I did, I would of taken the approach of the older Corvette's which suck to do. Tack 1/3 of the way down, dry shrink, and pull and shrink method.
  6. Not necessarily. I'm a SolarGard and a Llumar dealer. I've had SolarGard on my vehicle since 2008 and still looks perfect. I would do Llumar over Suntek.. IRX and AIR80 on windshield.
  7. I would say more, but I've been in business for a long time plus our winters are mild and bright so customers still look for the product.
  8. So it's not so much about what I tinted but what I did with the film cores! Christmas decor!! The video looks better but couldn't upload it. 😁
  9. Most good batteries will last with the ignition on about one hour as long as you turn off the headlights, turn off the radio and make sure the Air hot and cold are off! You still want to turn off the car if you're working on the back to reduce the risk of a dead battery. Keep a jumper around cuz even new cars can die quickly.
  10. This year is kinda weird cuz of Covid, cuz you shouldn't see three cars a week in this season. MAKE SURE YOU SET YOUR BUSINESS UP ON GOOGLE MAPS AND CLAIM IT!!!!!!! I cannot stress this enough. Yelp is great, but around here I get about 90% of business from Google searches.
  11. Kinda late but call Sunbelt Distribution in Houston. They have different brands and are reasonable with prices. I have used SolarGard HP Supreme for 13 years, no issues. Not the most user friendly, but lasts forever.
  12. Have you had this asked to you? I have several times. The jist of it is basically: Customer- "Yeah I got my car tinted by you, it has a lifetime warranty right? " Me- "Yes" Customer- "well I got a new car, the film has a lifetime warranty so itll cover this one?" Me- 🤦‍♂️🤦‍♂️ Basically the customer thinks the warranty will extend to the new car eventhough there is nothing wrong with the film, just trying to get a free tint job on the new car. 🤪🤪
  13. Llumar IRX. Has huge numbers and Llumar tends to be factual on their performance information. Pinnacle is also very good.
  14. Not to insult you, the pic looks like you left some adhesive behind from the removal. Remove the film, bag the glass with the adhesive remover that works for you (as if you were sweating off film) then clean the glass again to be sure all the adhesive got penetrated. I too have heard Global has an aggressive adhesive. If you think its glue smudging, try another brand for argument sakes.
  15. I was at my old shop for 14 years, I moved 3 years ago for similar reasons. I might have to move again for the same reasons. I'm more comfortable moving now than last time because I moved close to my old location. My customers still followed me and found me online. I took a slight hit the first year, but been rocking the last two. Bottom line, most customers find me online before they show up. Look at the big picture. If your new place is close by, will save you some money, is nicer and you have on line presences, you should be fine.
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