Jerry Hernandez

  • Content Count

  • Joined

  • Last visited

About Jerry Hernandez

  • Rank
    Extasy Tinting

Profile Information

  • Gender
  • Experience
    Since 1993
  • Location
    El Paso, TX
  • Country
    United States

Recent Profile Visitors

1,443 profile views
  1. I would say more, but I've been in business for a long time plus our winters are mild and bright so customers still look for the product.
  2. So it's not so much about what I tinted but what I did with the film cores! Christmas decor!! The video looks better but couldn't upload it. 😁
  3. Most good batteries will last with the ignition on about one hour as long as you turn off the headlights, turn off the radio and make sure the Air hot and cold are off! You still want to turn off the car if you're working on the back to reduce the risk of a dead battery. Keep a jumper around cuz even new cars can die quickly.
  4. This year is kinda weird cuz of Covid, cuz you shouldn't see three cars a week in this season. MAKE SURE YOU SET YOUR BUSINESS UP ON GOOGLE MAPS AND CLAIM IT!!!!!!! I cannot stress this enough. Yelp is great, but around here I get about 90% of business from Google searches.
  5. Kinda late but call Sunbelt Distribution in Houston. They have different brands and are reasonable with prices. I have used SolarGard HP Supreme for 13 years, no issues. Not the most user friendly, but lasts forever.
  6. Have you had this asked to you? I have several times. The jist of it is basically: Customer- "Yeah I got my car tinted by you, it has a lifetime warranty right? " Me- "Yes" Customer- "well I got a new car, the film has a lifetime warranty so itll cover this one?" Me- 🤦‍♂️🤦‍♂️ Basically the customer thinks the warranty will extend to the new car eventhough there is nothing wrong with the film, just trying to get a free tint job on the new car. 🤪🤪
  7. Llumar IRX. Has huge numbers and Llumar tends to be factual on their performance information. Pinnacle is also very good.
  8. Not to insult you, the pic looks like you left some adhesive behind from the removal. Remove the film, bag the glass with the adhesive remover that works for you (as if you were sweating off film) then clean the glass again to be sure all the adhesive got penetrated. I too have heard Global has an aggressive adhesive. If you think its glue smudging, try another brand for argument sakes.
  9. I was at my old shop for 14 years, I moved 3 years ago for similar reasons. I might have to move again for the same reasons. I'm more comfortable moving now than last time because I moved close to my old location. My customers still followed me and found me online. I took a slight hit the first year, but been rocking the last two. Bottom line, most customers find me online before they show up. Look at the big picture. If your new place is close by, will save you some money, is nicer and you have on line presences, you should be fine.
  10. I have been in the business for 27 years and really get into it when it comes to performance. My first pick is the Zenith film from SolarGard, second would be the IRX from Llumar. Both are reputable in reporting factual numbers, make very good film and are the two biggest manufacturers of film. Go to the sites and look at the performance numbers.
  11. Yup... about 19 years ago I did about 30 of them for the water utilities.... they were a pain! They get hot, and the edges collect a lot of dirt. Best advice.... be patient and clean the edges really good.
  12. I've used SolarGard HP Supreme for 13 years and have had 6 windows come back with adhesive failure, no color change at al. Try looking up Sunbelt Distribution in Houston, they have lots of brands and are great people.
  13. Between Llumar and Global, the Llumar IRX outperforms (better heat rejection) Global Ceramic. Llumar is still a bigger company than Global. Global has gotten really popular in the last few years because it is lower priced to purchase and user friendly. Llumar has great clarity, also very user friendly but it costs more to purchase. As a shop owner I had the choice to purchase either brand, i chose Llumar because of its longtime reputation. (I do sell much more SolarGard than Llumar though)
  14. Lint can come from many sources. It could be flying around, your rear deck, the absorbent cloth, he could even accidentally put it on there with a squeegee if the squeegee was on a towel or your seat prior to cleaning the glass. If the tinter was a jerk about it, it could of been he was having a bad day and reacted out of frustration, not the customers fault or the customer might of been more aggressive than needed. At the end of the day, it could be replaced but keep in mind that another lint or a cluster of dirt can reappear and a customer cannot expect a 100% perfect job everytime. The lint is aesthetics, it won't affect the film in any way. The few times I've had imperfections brought to my attention, I give the customer the option to replace with the understanding that it could end up the same or worse, but at that point the customer accepts it in that fashion. Good luck.
  15. As you get experience you'll start noticing different tricks for different cars. Old cars, new cars, different models, different techniques. I've been at it for 27 years and there are times I have to dig deep into my memory on older vehicles. IMO, overall, most American and Japanese (excluding Lexus) are easier than luxury and European cars. I typically charge about $40-50 more on Mercedes and BMW because the vertical panels overlap the windows more than most cars, I'm not big on removing bottom sweeps, I only find it necessary on maybe 6 different models. At the end of the day, it's a non-stop learning curve. Best advice I can give you is to be honest with your customers, and realize that sometimes you win, sometimes you lose and that's how your learn and get better. Good luck!