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A question I pose


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Liable? .... pfffft That's like being blamed for the scratch on a car that has surface rust in it.

The problem was there before you touched the vehicle and is not only a maintenance issue but a safety issue.... customer's problem.

I'm with Howard and TJ too. Who doesn't use their park brake every day?

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Who doesn't use their park brake every day?

Maybe it's just where I live but I bet I'd be lucky if out of 50 automatic cars I jump in that the customer parked in my sloped driveway, maybe ...maybe 1 will have the emergency/parking brake engaged.

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Who doesn't use their park brake every day?

Maybe it's just where I live but I bet I'd be lucky if out of 50 automatic cars I jump in that the customer parked in my sloped driveway, maybe ...maybe 1 will have the emergency/parking brake engaged.

:blink

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me personally , I'd crawl underneath with some vice-grips and a can WD40 and free up what ever is froze ...

x2.............. is it broke or squeaking? Sorry if I missed that reading the thread............. man I get tired of fixing stuff we didn't break just so the customer won't leave bad feedback on the internet :twocents They even threaten us with it.

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I'm a tinter, not a mechanic. I'm not crawling under no pos car :lol

:lol I'm with ya! For me it would be "help I have crawled under this car and can't get out"

:spit:lol

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