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got hussled by doing the right thing


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I have a shop in the North East. Winter is tough on the exterior felts because of the ice and salt / sand all over the roads. Anyway we filmed a 2000 something F 350 and as you can imagine, all the scratches that ( were not there before we tinted it) looked spectacular with the new tint making them stick out like a sore thumb.The long and short of it is the customer was hearing nothing I had so say and was 100% convinced we caused the scratches. And guess what, we ate 2 new windows and new film just to get him off my back. I think the windows cost me 150.00 and my time and material to redo, SILVER LINING......the guy ended up getting my shop like 18 or 20 state cars for full retail +. I say 150.00 well spent.

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