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jconnors

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Posts posted by jconnors

  1. 19 hours ago, Dano said:

    That's disappointing. If I sold that job and it came back I would satisfy the customer. If one came back, you know there's a few more that didn't and should have. For the one customer that is really bothered by something minor I correct it and charge him more next time to set the price with his expectations and retain him as a client. Those people want and will pay for consistency if you can deliver.

     

    👍

     

     

  2. since i don't use the metric system, i had to change the cm to inches and found out that this means 1/5 of an inch.  so in my opinion, you are being too picky.   i would let that go any day of the week and would never fix that.  got to remember it's aftermarket tint, not factory glass. 

  3. 13 hours ago, Smittylube said:

    Looks like a nice setup. plenty of room to work.

     

    I'm just fooling around tinting my families cars. I still have 10 or more windows to get to. Starting to have better success.

    I see those white boards on the videos I watch. Is that glass or plastic? I like the rulers top and side. Great idea.

     

    the boards are glass.  been using the same ones for 20 years.  surprisingly they are not too beat up yet with scratching.

     

    i've rented all my life.  so nice to have my own place with no overhead.

     

    also, i made this place super clean and bright and epoxied the floor.  i have always thought my work was good.  but when you have a super clean environment, it makes all the difference.

  4. On 9/28/2020 at 4:41 PM, Whyme said:

    I’ve had this happen to me many times , even for the 2 front windows where the customer has it all off and claims it started peeling so I would redo it for free , when the customer obviously got a fix it ticket 

     

    had the same thing for 2 fronts and the customer just kept arguing

    so i said to him " if you had a stereo installed and it broke, would you throw the stereo out and expect it to be covered under warranty?"

    conversation over

  5. 9 hours ago, civicrice said:

    these are the vehicles that separate the pros from the noobs. even as a pro these are challenging. i like to cut out a slither and nylon brush the seal.  after that i steam blast it with a steamer. then i lay a thin layer of elmers glue. like captain spod said only wet the film and reverse roll it on. 

     

    or just reject it  😲

    don't need any challenges anymore!  lol

  6. On 8/14/2020 at 3:27 PM, MastersTint1414 said:

     

    BTW,  when I train someone new it may take a year before they are ready to meet my standards for tinting a car on their own.  Sounds like you are doing pretty good.  Don't get discouraged.  Becoming a quality tinter takes time and patience.

     

    with the guys i have trained in the past, i felt it took 2 years to really get it down-and that is with direction.  not that you couldn't tint a window sooner-i just felt that it took that long to really be confident and adept at tinting a full car with no trouble.  i have to add that i take things really slow when training.

     

    so don't give up.  and remember, you can make money and not be perfect.  turn some jobs out.  do the best you can. and then fix your mistakes if they get noticed.  when you fix your mistakes and you are not getting paid for your time, you learn quick.

     

    a young carpenter's work is not as good as a seasoned contractor, but he can still make money and learn.

  7. 9 hours ago, TintDude said:

    I see your point, I just tend to try to cut my losses when dealing with unreasonable people. :)

     

    i can see your point also and i understand it.

     

    this is the problem with our business:  we are specialty and custom work but we do not get the respect because our work is not expensive enough.  let me explain the way i look at it.

     

    let's say i get a new civic sedan in and i charge $300.00 for it and it takes 1.5 hrs.  guy is unhappy because he finds a few dots and can't be reasoned with.  i remove it, risk damaging defroster, spend more time than the application in removal, and give his money back. and i never did anything wrong-he's just an asshat and can't be satisfied. and i'm done and out all my money and time.

     

    down the road, jimmy's body shop does a paint job for $3500 and the same guy is unreasonable with him.  what does he do?  give back $3500 and remove the paint????  no.  he tries to explain and then eventually tells the guy to go screw.

     

    we are not treated with respect because when it comes down to it, all we do is put big stickers on windows

     

     

     

     

  8. On 6/20/2020 at 10:13 PM, TintDude said:

     

    Give their money back and send them on their way, then hope they don't blame you for everything they find wrong with the car for the next year.

     

    DO NOT GIVE MONEY BACK FOR A JOB DONE CORRECTLY!  NEVER!

     

    you tell them to go get the tint done perfectly somewhere else.  if they bring it back and YOU can't find a flaw, then give them the full price for the tint and the removal fee from the other shop.  i guarantee you will not be paying any money out of pocket.

     

     

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