Jump to content

L.O.T.P. #497

Bham

By Bham
in Window Tinting - General Discussion

Recommended Posts

  • Replies 98
  • Created
  • Last Reply
jh812

jh812

Posted
Posted

Has anyone ever had a customer come back and personally apologize for accusing you of something that they thought you did and found out different?

Had a guy call me up and say that he could hear a noise after I tinted his truck. He said it sounded like the tint was flapping in the wind. I told him to look everything over real good and call me back. He called back am apologized and said it was a leaf under his hood.

Link to comment
Share on other sites
Ocala

Ocala

Posted
Posted

This customer blamed me for removing one of the door panels on his 2015 Chrysler 300 even after I told I don't remove those because they can be a reel pain in the azz. I showed him the tools I use use to install the film and then offered him that I will take a look at it since I was the last one to work on his car. He decided to take it to the dealership and one of the mechanics determined that one of the upper clips was flipped upside down not allowing the panel to snap in all the way that was done from the factory. Instead of him calling me and apologizing, he drove 30 minutes out his way to do it in person. 

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  •   Sponsored by
    tintwiz

    auto-precut.com

    signwarehouse

    martinmetalwork.com

    tinttek

    filmvinyldesigns

    ride wrap

    Conco

    Lexen

  • Activity Stream

    1. 0

      Canadian Tinter Looking for work in US

      35 years old. Over 10 years in the field doing automotive tint and ppf. Currently managing / working as main installer in Edmonton, Alberta. Xpel/Suntek, DAP/Core experience. Long story short, Canada became boring and i would want to give US a shot. Love what i am doing, getting paid well for where i am but i know i can do more & its hard to jump higher than your head where i am. if there are shops that are willing to provide i good Canadian installer a job offer i would like to talk. P.S. Would love to be in the place that is busy year round.
      sasktinter in Classifieds • Employment • Marketplace
    2. 2

      Help Needed! - Graphtec FC4100-75 - Software/Compatibility/Drivers/Communication/Blades/Setup

      Dano - thanks for the input. Like I mentioned, the drivers are no longer available online or through Graphtec. I found a company "DriverGuide" online that says they have the most current drivers called "Graphtec FC4100 Driver Update Utility" they swear it fixes common communication errors, printer head glitching and operates on Windows 11 - they want $30 for a 3 moth subscription to their data base and claim to have the driver but I have also heard there is the possibility of using either another Graphtec driver, or also depending on the cutting software the driver for the plotter may be included in the software. I know FlexFilm's cutting program supports an FC4100-75 but have never seen a review on their software, its capabilities/functions, or its overall accuracy. I do not want to trash a perfectly good plotter. So I am not just going to jump into buying another plotter if I can get the one I got for free one working. It was working fine with the previous owner for vinyl sign making, stenciling, and window tint I watched it work. As much as I would love a newer FC Plotter, there are cheaper options out there that compare and will work with my current computers.
      LuxAuto in Graphtec
    3. 2

      Help Needed! - Graphtec FC4100-75 - Software/Compatibility/Drivers/Communication/Blades/Setup

      1. Try switching the output language from the machine. It's either set on HPGL or HPPL. 2. Check to see that you have the right driver. 3. You may need to run Windows XP. 4. Toss that whole rig in the garbage and find a used FC 8000-130 or 160.
      Dano in Graphtec
    4. 2

      Help Needed! - Graphtec FC4100-75 - Software/Compatibility/Drivers/Communication/Blades/Setup

      Hello all, I am new to owning a plotter and in need of some help. I recently inherited a working Graphtec FC4100-75 in amazing condition -near new - from a closing vinyl/tint business. It has a new cutting strip already installed and came with a blade (not sure what blade). The previous owner was using Tint-Tek and Flexi 6.1 on an archaic PC that cannot even connect to the internet anymore. As a side note I am not very tech savvy when it comes to terminology or linking the devices together, but I can read and comprehend things just fine. Part 1: I am trying to figure out how to get the Plotter properly connected and communicating to a new 2024 MacBook Pro M3 (OS Sonoma 14.4.1) or my 2022 Microsoft Surface Pro X (Windows 11) using the Serial-Com Port with a RS-232C adapter to USB-C. Currently I was able to get the plotter set up and even dialed in the test cutting properly for Vinyl and PPF with the blade it came with. On my old 2019 MacBook Air, I was also able to register the plotter as a "printer". At the time I had an active trial for Core just to test cutting capabilities, but it never cut any patterns once set up when I selected send to cut, it would only roll the material in/out. Since upgrading my Mac, I cannot get the Plotter to connect at all to the new Mac Book Pro - Have not tried with the Surface Pro yet - Need advise/help here, I was thinking of just designating the Surface Pro X to the shop if I can get it to work, but also happy go buy whatever will work (including a whole new PC with Windows 10). I am not able to find drivers for the plotter, so getting it to communicate properly is my main goal. Part 2: Knowing that this is an older legacy Graphtec plotter, I can imagine there isn't a ton of options out there that provide tint/ppf cuts that are compatible anymore and I need some help tracking down what will work best. As much as I love Core, I am not a high enough volume shop right now to spend what they want per month for both tint and ppf patterns - any solid alternatives that could work well? Avery VDT, Suntek, Llumar, or any ideas would help. I also plan to make custom vinyl decals so advice on other programs that work for this would help too, something like Digi-Cut, Flexi, or...? Part 3: Once I get everything set up and working properly, I am in need of some help picking out the right blades for cutting patterns for Carbon Tint, Ceramic Tint, PPF, & Vinyl. I can already set up all the specifics like Force, Speed, and Quality, but I am trying to figure out what blades I should be using with each material as there are a million options out there. I prefer Graphtec's Blades but I am coming from hand cutting everything. So not up to par on what works with what. Final Notes: I have read the entire Users Manual for the Plotter. Cover to cover, twice, and have only gotten this far. I spoke with Graphtec support but they did not have any help to offer, they told me it is an outdate model they no longer offer support with and recommended me asking around on forms or using a computer repair shop to get things connected. I spoke with a Computer Repair shop I have used for many things and they told me it would be $600 to $1,000 to have them come out just to get it connected to the computer and working properly. I am hoping with some guidance and industry knowledge here I can get it up and running for my business needs. I truly appreciate all the help I can get, otherwise I am just going to sell it and continue hand cutting everything (not ideal with the technologies we have available now-a-days). It really is like new and I'd hate to see it gone when I know there are answers. Thanks in advance for any help with this.
      LuxAuto in Graphtec
    5. 4

      At What VLT% does visibility start being impacted

      It is all subjective. You can NOT get a real answer except for yourself.
      Ryker in Window Tinting - General Discussion
    6. 0

      WE ARE HIRING - Window Tinter needed Waldorf MD 20602

      Vega Motorsport is expanding its Team we need an Experienced Automotive Glass Tinter Duties:- Install Automotive glass Film with a high level of quality, Be punctual and reliable in attendance, Perform miscellaneous job related activities. Requirements:- High School Diploma or GED, At least 2yrs experience in automotive glass tinting, Must have a valid driver's permit with a clean record, Keen attention to detail, Excellent eye coordination to detail, Ability to work in a fast pace environment, Courteous to staff and customers. Call 301 932 8342 or Send CV and cover letter to darrel@vegadetailing.com
      Vega Tinting in Classifieds • Employment • Marketplace
    7. 6

      Automotive Tint Comparison

      It's probably worthwhile mentioning that I live in a gets very hot in summer and mostly year long, and never gets to a point where snow fall is a concern. Record High Temperature: 48.9 Celsius or 120 Fahrenheit Mean maximum °C (°F): 38.8 C or 101.8 F Mean daily maximum °C (°F): 31.2 Celsius or 88.2 Fahrenheit Mean daily minimum °C (°F): 3 Celsius or 37.4 Fahrenheit Mean minimum °C (°F): 1.6 C or 34.9 F Record low °C (°F): -6 Celsius or 21.2 Fahrenheit To the USA based forum users, think: Dallas-Fort Worth Texas region (in particular around Denton/Sherman) Houston Texas Harlingen, Texas Orlando, Florida Tampa, Florida Lawton, Oklahoma San Diego, California Los Angeles, California San Jose, California Fresno, California Sacramento, California Puebla de Zaragoza in Mexico For Europeans, think: Spain (Cordoba) Italy (Palermo) Portugal (Lisbon) Greece (Athens, Crete, etc)
      MVOZ in Window Tinting - General Discussion
    8. 4

      At What VLT% does visibility start being impacted

      Yes, I'm aware that any level of tint reduces driver's visibility (part of the reason regulators impose maximum tint % is due to safety concerns), but my question is more regards any noticeable difference between VLT% & therefore subsequent increase in accident risk as a consequence when it comes to comparisons of the aforementioned tint %s. Given the government where I live don't allow anything darker than 35% in the front side, but allow 20% in the rear side and rear window, my presumption is that there's a noticeable difference between 35% and 20% in low visibility conditions (which makes me wonder why the rear window is allowed to be 20% and not 35%). But where does visibility impact start occurring? Is there a particular variance between VLT that the driver notices a perceivable difference (obviously this would differ between ever driver due to inherent individual characteristics, hence I'm wondering whether a study has ever been conducted on this)? For example: Would 35% be noticeably worse than 45% for driver's visibility in front side windows? Would 20% be noticeably worse than 33% for Rear side windows?
      MVOZ in Window Tinting - General Discussion
    9. 0

      HIRING WINDOW TINTERS PPF WRAP TECHS

      . Window tinters, car wrappers ppf installers competitive pay vacation pay With bonuses. Flexible hours commercial and residential projects available. 2 locations in Southern California since 1993. Pasadena california glendora california. Minimum one year experience. Visit our websites.Check out our social media posts. Vipcenters.com Moderntouchfilms.com Contact me Robert 626 255 4987 text please thank you.
      ROBVIP in Classifieds • Employment • Marketplace
    10. 4

      At What VLT% does visibility start being impacted

      2024 Toyota RAV4 GX Auto 2WD My region is humid subtropical climate (Köppen climate classification: Cfa/Cwa) somewhat similar to Dallas-Fort Worth Texas.
      MVOZ in Window Tinting - General Discussion
×
×
  • Create New...