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Failed film or window?


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Got a call from a customer I tinted their window back in 2017 using Suntek film. (Not sure which film - looking for my paperwork) She sent me this picture...

 

Any ideas? I've never had a call on 4 yr old film gone bad.. but there's always the first time. The customer isn't exactly around the corner, so I haven't seen it in person yet. Figured I would get a picture of it first and then go from there. 

 

 

-9123484878147708955 (002).jpg

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Yes, it's all one pane. The grid is either in-between the two panes of glass or on the outside.. I can't remember which, but def. not true divided lites. 

 

House was built in 2006.. so not exactly new windows either. 

 

But yeah.. I think you are right that it's the window that failed and not the film. :thumb

 

 

 

 

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