Poor clear bra install

[Ocvin]

I recently took my tesla to get a full front clear bra with xpel and just got it back yesterday. Overall the xpel film itself is fantastic but the install was less than satisfactory. On the drive home one of fender side cameras fell completely off and was hanging. They tried to fix it by using double sided tape but i believe its supposed to be clipped in. Then when i got home i saw some of the edges lifting. And today theres more lifting and i just realized the cameras that were taped had clips that were damaged so that is why it did not attached. Its so frustrating they had it for 3 days i paid 1800 for it and they ended up damaging it. I dont know whether i should just give them a benefit of the doubt and let them fix it or just immediately try to get them to remove it and refund it.

there is more places where it is peeling i just dont have pictures of it

 

https://m.imgur.com/gallery/0RjqzHb

Edited May 5, 2021 by Ocvin

[highplains]

The spots where it's lifting should be able to be fixed pretty quickly and easily. I'd give them the opportunity to do that and also get them to fix the camera properly. Hopefully it's just the clips and they can be replaced independently of the camera, if not then they owe you a camera. 

[Bham]

3 minutes ago, highplains said:

The spots where it's lifting should be able to be fixed pretty quickly and easily. I'd give them the opportunity to do that and also get them to fix the camera properly. Hopefully it's just the clips and they can be replaced independently of the camera, if not then they owe you a camera. 

 

And then when you call Tesla to try to get the camera,,,, " IF " you get someone, they'll just tell you to buy a new car.  

 

Disposable pieces of     

[XPEL]

So sorry to hear about your experience. Did you inform the installation shop and did they try to help you out? 

 

You can always explain the situation to us at support@xpel.com