10 Things I Hate That Customers Do

DOOTINT · October 15, 2015

I was removing some ugly shagy curtains,,,oh be careful they cost $2000,,really? and you were trying to get me to take $150 on a $250 price?? I didn't say that,lol

jh812 · October 15, 2015

Along the same line. How much do you charge for tint? My response is always a lot for a little.

Dakota21601 · October 16, 2015

Along the same line. How much do you charge for tint? My response is always a lot for a little.

Gotta use that one...lol

pbalentine · October 16, 2015

Usually dont have a problem with people watching, but tecently had this guy watch on an r/r almost the entire time. Whats the point of mobile service if you cant relax since your watching the tinter the entire time??

Glass Tinting Supplies · October 16, 2015

Usually dont have a problem with people watching, but tecently had this guy watch on an r/r almost the entire time. Whats the point of mobile service if you cant relax since your watching the tinter the entire time??

Hey pj,

I have a barrier from customers entering the workshop, I have the signs, etc.. I have a waiting room. But.. It doesn't stop people from just walking through and taking a seat 2 ft from where I am working.

It usually starts with "You don't mind me watching you do this"... Notice that I didn't have a question mark?..

As if they are going to watch anyway...

So I usually say "Do you like people watching you for 3 hours straight while you are trying to work?"

They usually say "No, I hate it when people watch me work"...

So I say.. "So do I".

DOOTINT · October 16, 2015

I've worked in front of cust for ever,,but when they shut the key off to stop the dinger on car,,I say get back to your chair and stare at your phone?

I normally shut the driver door to stop it

pbalentine · October 16, 2015

When customers ask to watch I never say no, but I'm to the point of saying yes, but the installation will take longer and I will make mistakes...your choice. Thats the truth though, nothing worse than a custy coming out as I'm peeling film to install. Ive also cut my hand twice from people talking to me.

DynamicATL · October 16, 2015

Allowing a customer to watch or be in the installation area for us is an absolute no. We just tell them it is a liability having them in the area. All they are going to do is talk you to death or ask questions which will slow down the process. Even if they do manage to stay quiet, I absolutely hate people watching me while I work or looking over my shoulder. Almost always they understand, but did tell a customer that kept peeking in the installation area once that if he did it again we would be pulling off the film and backing his car out for him. He stayed up front after that.