BG stars??

[deadjame5]

I have a customer through the dealership claiming that at night, when looking in the rear view mirror, headlights appear like stars. She brought it back last week and drove with the service manager and its now being described like looking through a kaleidoscope?! Ive only been tinting 4.5 years, but Ive never had this complaint before. Any insight is always appreciated!

[DynamicATL]

What vehicle is it?  Maybe the film hasn't laid down around defrosters creating a funny look.  If so, have them run defrosters for couple of days.

[deadjame5]

Its a new 7 series

[DynamicATL]

If it is still drying, running defrosters will help the film to lay down faster which could be the problem.

[deadjame5]

I usually run the defrosters after install anyways to avoid peanuts..I did this car almost 6 weeks ago

[Apex Tint]

Pretty sure another thread was created a couple weeks ago with this same issue.  I'm unable to find it... Hopefully contributors of that thread will chime in.

[GusTheTinter]

It's because the tint is "tenting" over the defoster grid. It happens sometimes, and there's not much that can be done about it.

I've had it happen a few times, and would love to tell the person to stop looking at his mirror so much and pay attention to the road ahead!

[no ma'am]

 what's behind you is the past!

[TNTLady]

Have had cars, in years past, where customers complained about something similar to this problem. Has to do with the angle of the glass and the "tenting" of the film and creating a type of visual affect where the lights rays reflect off the edge of the defroster and the film creating the starburst look. That's the only way I know to describe it. Not all cars do this, only ones with just that right, wrong, angle of glass with added window film. Only a hand full of people ever notice this problem.

[no ma'am]

And they all drove beemers