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Small Miscut, Should I Ask for Fix?


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On 7/20/2018 at 12:26 PM, Barcode said:

Hello, a couple weeks ago I got a FormulaOne Pinnacle tint job on a CR-V. On the passenger's side back window toward the top back of the window, the film is miscut slightly. It does not curve nicely with the window like all the others. It's not cut so badly that light shows through when the windows are up, but when I have them down it seems pretty obvious there was a small imperfection. I am wondering if it is something I should ask them to replace or if it would be petty?

 

Additionally, there are a few small bubbles remaining which I expect will go away, but some of them have debris underneath so they will be permanent. What's the protocol for that? Just something I should live with?

 

Thanks.

miscut.jpg

 

edit: I'm starting to get a little upset now that I'm taking a closer look around the car. I mean for $615 I expect better work. I chose this shop because they were the only "certified" installer in the area. The back window has a ton of small air pockets and it looks like it's peeling at the bottom. The back side window has a major streak. How am I even supposed to have confidence in these people to fix the problem if this is how they left me the first time?

IMG_20180724_201055.jpg

IMG_20180724_201112.jpg

The tinter prob thought that should be fine I doubt they will notice If they do I will just redo it

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On 7/20/2018 at 3:26 PM, Barcode said:

I'm starting to get a little upset now that I'm taking a closer look around the car. I mean for $615 I expect better work. I chose this shop because they were the only "certified" installer in the area. The back window has a ton of small air pockets and it looks like it's peeling at the bottom. The back side window has a major streak. How am I even supposed to have confidence in these people to fix the problem if this is how they left me the first time?

IMG_20180724_201055.jpg

IMG_20180724_201112.jpg

1

 

That is pretty bad...I would say give them an opportunity to fix it unless that act like that is normal.  Otherwise, removal and refund would be what I would want.  Also "certified" is pretty much a made up thing in this industry.

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