DynamicATL

I would have to agree Supreme. Customers speak better than we do. When we get going we tend too,,,, well. Anyway.
I would hope that all business strive for perfection. Being able to admit you aren't perfect, yet honorable, is way more important than beating your chest and boasting. Beat and boast too much and you start to sound rather unprofessional

Very well said Supreme!
 
To the OP, there is nothing perfect...period.  We do not install in a vacuum.  Any installer that tells you their installs are absolutely perfect also believes they are the best in the world and most of the time fall very short of that goal.  All installers strive for perfection, but it will never happen 100%.  PPF and Tint can look "perfect", but a trained person can always spot something in it.  I am sure if Supreme does the work you will be 100% happy with it.  He did the right thing by not promising an Unicorn and delivering a Pony.

Hi Zen,
 
I have to agree with Supreme that the best thing that can be done is to view a previous installation, so that each party's version of a defect can be defined.  I've seen near perfect installs picked apart by consumers, and terrible installs applauded, so the only way to truly make sure that you are on the same page is to clearly define expectations in advance.
 
The important thing to remember as a consumer is that an installer that is honest and open about what to expect in the situation and his or her efforts is a good thing.  With the consumer's ability to compare multiple sources, that honesty will help you decide on who can meet your needs.
 
As for the Opti-Coat topic, it will have an effect on the installation, likely causing the need to re-install some pieces to make the job "right."  It is not uncommon for installers to forewarn consumers that results may be different when coatings are applied before the film is installed as their cost/liability surely goes up.
 
Tango's team in the UK does fantastic work (about as good as it gets), but this thread only highlights that the varying opinions of perfection and/or defects are all totally subjective in print and must be viewed firsthand.  The only way to know is to trust your installer by understanding who they are, what they stand for, and what their standards are.
 
I am confident that if you pay a visit to Supreme that you'll be presented with exactly what you can expect and that they'll honor the quality of work they exhibit to you.
 
Let me know if we can be of any further assistance, as we want you to be so happy with your experience that you become an advocate for the ppf industry!

I would definitely like to chime into this before the Installer bashing goes to far, seeing as though I am the installer in question!
 
When customers contact installers with absolutely no idea on a product It is their job to educate as much as possible. This is usually appreciated as it is a big unknown area and a lot of trades do not put enough effort into, they are in it just to get your money (as you so put it).
 
This is a perfect example of words being taken out of context by the customer focusing on the word 'major' and not understanding on what an installer of a particular product considers to be major. This was elaborated on but clearly not enough. I 100% standby that not every install can be completely flawless/perfect. Im sure if trained installers looked those that claim there's are they will find minute flaws in some of their installs. Sure these are flaws that 99% of customers will never notice and are hard to see but if you happen to get that customer that does go looking and notice it, then its better to set expectations before. Cars come in that are 'brand new' in the customers eyes that can have defects, rock chips they never noticed that may result in a slight air bubble, the odd spec of dust etc.  Yes also slightly cautious over potential Opticoat issues recesses, stretched areas etc but due to many forums claiming they have not had an issue we were more than happy to set this out from the start and continue if wanted. Straight from Xpels FAQ page
"Can/should Opticoat or cQuartz be applied to the car before the film is installed?"
We do NOT recommend applying sealants such as Opticoat or cQuartz to the parts of the car that will be covered with film. The low surface energy of paint sealant products such as these will cause adhesion problems both during installation and over the life of the product. In addition, it is worth noting that there is really no benefit to applying sealant to the paint before the film anyway, since the film will provide far more environmental protection to the paint than a sealant ever could.
 
As mentioned, its about ensuring there is nothing visually displeasing, of course fingerprints, silvering etc are unacceptable. Every installer knows that you don't last long in this (and many other) business doing bad installs and I certain wouldn't offer a service that I lose money on from not being able to install properly.  We have never had an issue with an unhappy customer and they appreciate us being upfront about PPF not being completely invisible. This is impressed on you during the XPEL certification to not sell the PPF as a completely invisible and indestructible product. They in fact mentioned they shoot for 95% perfect installs, does this mean they 5% is a dirty big line or air bubbles everywhere. No, it means they are realistic that not every install can be 100% and you could waste a lot of money chasing that 100% unnecessarily.
 
I advised the customer that they definitely need to check out an install and happy for them to come by this Friday to check out a full frontal we are doing, as seeing the product that they have never seen and discussing in person is invaluable to emails. Unfortunately that time didn't work out which was fine but still would have thought a lot better then taking to a forum.
 
I would also like to add that I had already checked DAP and there were no kits for an Audi S1, was 99% sure this meant we were not going to do it but was always happy to confirm. I took time to provide advice knowing this rather then saying, sorry, no kit available, see you later. Was only too happy to try assist knowing it will help our towns only other installer (who we have good rapport with that uses Hexis Bodyfence). Was also asked if I wrap edges, took the time to educate about what is wrap able and what isnt
 
Apologies if the word 'major' was taken out of context, would have been happy to clarify more or as mentioned show you if you were concerned but yes I did as DynamicApearance mentioned sense pickiness, more through a lack of exposure to the product and from you reading forums but I was only too happy to assist with all that as there is nothing wrong with pickiness.
Removal and coatings over films were not even discussed, so I don't need contacting/educating over that thanks Jeff.
 
Day 1 back off holiday, hopefully this doesn't set the tone for the rest of the year.
 
Good luck with your install.

A few.....

Good to see you also tint regular cars Dynamic
Folks can see that they can get the best done to their cars also.
Nice work mate.

That's trippy! Pretty cool though. 

Some of our Red Kaleidoscope Film on a Lexus GS430...one of the cars we did today.
 

Some of our Red Kaleidoscope Film on a Lexus GS430...one of the cars we did today.
 

And those numbers mean what to us?

I tinted a fleet of around 35 pink beetles a few years back... Never, ever wanted to see a bug again.
BTW.. I hated bugs before that also... And the owners are freaks. Sorry to all of the beetle owners out there, but... You are freaks.

Mercedes-AMG E 63 | 3M Crystalline Window Tint
 

Infiniti G37S | 3M Crystalline Window Tint
 

Great quality work and some awesome rides! Do you guys do all free hand cutting or do you use a plotter for the higher end vehicles as well? 

Hey Dynamic,
Lets just say... It's the kind of car you would buy an "ex" wife.

Porsche 928S | Llumar CTX Ceramic Window Tint
 

Dodge Challenger Scat Pack | Llumar ATR Window Tint
 

Oh Hellz no.....

Printed 3M Dusted Crystal.
 

 

Mini Cooper Countryman | 3M Crystalline Window Tint
 

With all that orange on the rims and underneath, it appears it might have ran over DynamicAppearances pic of the week car. Lol

I just picked up huper... what are your best selling lines? I absolutely love the ceramic and don't see myself selling anything else.

Wrapping up our last car of the day now, but couple of Ceramics today...
 
2016 Nissan Maxima | Huper Optik Ceramic 30
 

 
2015 Dodge Charger R/T | Huper Optik Ceramic 30 plus Sun Strip
 

That headlight film is Sick!!  Nice work.  I might be sending some people your way.  Atlanta's  not that far off