Tint Slayer

You are not someone who should open a business if that's your business plan.

Find a job as a shop helper, work your way up to installer, in the meantime take business classes and in a few years you may be able to start putting together a business plan. 
 
Really think thats the the best advice I could give to someone wanting to get into this business.  

Before doing so I encourage you to read the total money makeover and entreleadership by Dave Ramsey. What is not assumed is the risk that goes along with the mortgage and running a business with debt. What happens when you fall off of a ladder and have to lay out of work for 6 months? I'm not saying rent you're entire career that would definitely be dumb. All I'm saying is people rush into a mortgage way to soon because of numerous reasons and wind up bankrupt. There's absolutely nothing wrong with renting for a few years so that you can save up and pay cash for a place
 

tintdude.com
ditched all the rest

Just to show what I'm talking about, this is a '16 Sierra with just under 40k miles on it. It's been detailed and is considered "front line ready" for a dealership. At first glance it looks "clean" (I see a greasy, silicone armour all coated nightmare but that's a conversation for another day)


This is what the seals/channels look like...


After a quick wipe with a damp microfiber.



This makes a world of difference in keeping your install clean. When I first got started I was trained to flush the sides and pass a hard card/bondo card/tri-edge down the seals while flushing and call it good. I fought contamination on the sides for months until I started wiping the seals as my first step when pulling a vehicle in. Hopefully you or someone else will find this helpful. 

Got these bad boys in, ready to give em a shot

I assume you mean your cleaning right before you do an install right? 
 
When I first started I was trained to use the Unger. I ditched it simply because it has metal and potential for scratches car parts. I also use the yellow turbo for the sides of large windows and for small windows. I have tested out a few others and have chosen the Yellow Go Doctor as my g to cleaning squeegee. 
 

Locked until/unless Bossman decides otherwise....
 
 

was thinking the same thing
 
these situations are posted here all the time and even with both sides of the story, we still don't know who is to blame and no one here can make that call. 
 
i see a bunch of scenarios here
1) car was scratched when it went in
2) shop scratched car on accident and knows about it and is denying it
3) car got scratched at shop and no one even realized it
4) customer got a scratch after leaving
5) someone walked by car while it sat in shops parking lot and scratched it on accident
6) customer stops for gas on the way to shop and it gets scratched
7) probably others you can come up with.....
 
i've accidentally damaged cars in my shop before(after almost 30 years, you're gonna have a couple) and i've paid to get them fixed.  but i've also been blamed for damage i didn't do and i will NEVER bend to paying for that.  i, for one, am not a believer that the customer is always right because too many people take advantage of a situation.
 

that was my point, we don't know what the rest of his car looked like, and in the end the customer got what he wanted.
While there may be nasty business people, there are customers who will try turn a spec into a free tint.

Although the installer was a dick, he refunded the total cost which was more than the repair and none of us know how many scratches were on what year car that we never saw, who knows if this customer was wrong or right without pics? 
I think the customer handled it right. The business owner, although unnecessarily nasty, obviously doesn't think he did it but still satisfied the customers wishes and took a loss to do it.
I think it's worthy of no review, good or bad. My 2 cents on it

Yep.. absolutely correct. I'm just a bit tired of people coming here complaining about poor service yet not doing anything to warn others. Which true.. like you said... we usually only hear one side. I guess I should be a bit more opened minded before jumping to concussions.  
 
 

Agree completely I've got a competitior that will do anything possible to get Google reviews and I can't tell you how many people I've had in my shop complaining about him. Even stuff similar to what this guy has experienced and way worse. I very rarely leave any negative reviews because of the impact it could have on my business however. In the end the op is I guess happy so doesn't really matter. 

You are absolutely correct.  We are just hearing one side of the story.  
 
 

Ok, I'll play devils advocate, Everyone is assuming the shop did and said what was said based on one side of the story. No pics, no real info. Just empty threats and pictures that nobody can see. What harm could possible happen by posting the pictures? 

you can spray the matrix, on the inside of the car with white foaming glass cleaner before your cut it. Shake up the can of sprayway really really really good and spray.   Makes the matrix show up like there is a light behind it.  My 2 cents.  

That's weird for a non ceramic film shouldn't have Haze like that. I would just take it in and show them what's going on shouldn't be an issue just to replace those two. 

tintdude.com
ditched all the rest

I think everyone is going to say what @Blackwolftinting said. Talk to the shop, it all starts there. 

Call the shop. Tell them you have a slight issue and you would like to schedule a time for someone to look over the vehicle. Bring the car and your pictures back to the shop. Tell them your issue. Allow them a chance to rectify the matter. If it was darker than permitted by law in your state, that’s likely why there wasn’t a warranty card given. If it is legal shading, then ask for the warranty card and written receipt. If they’re a professional shop, they will do what they can to make it right. 

tintdude.com
ditched all the rest

tintdude.com
ditched all the rest

tintdude.com
ditched all the rest

It never hurts to try new tools so you can go right back to what you were using before 😂

Got sick of getting stabbed by the little foot while it was in my pouch  other than that I liked it @Tint Slayer