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Closing deals over the phone

Englandh37

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TTS

TTS

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GIVING THE BETTER PRICE THAN YOUR COMPETITOR WORKS :spit even if it means being 2-4$ cheaper

True... I don't know what it is about window tint customers but they will drive hours each way to save 10 dollars or less... :dunno

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jh812

jh812

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Well I've got one to add from today. Had an older lady call up and ask if I could tint her windows today. Yes ma'am I can do this afternoon around 3. Oh no that's too late, what about tomorrow? Ok what time would you like? So we set for 11 am. Well a couple hours go by and she rings again. Yes are you in a residential area? Yes ma'am I am. Ok well I think I'm going to just cancel because I'm not comfortable with that. Ok ma'am that's fine and I understand but first I would like for you to go onto my Facebook page and see that I have 100 five star reviews, also all of my films are backed by a lifetime color stable warranty. Then she tells me she is about a hour away. I said ok well if you like I can refer you to a shop down there that I know does really good work? No you know what I think I'm going to keep my appointment with you and I feel better about the situation now.

I think I'm going to have a beer to celebrate that one.

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blackoutauto

blackoutauto

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Posted

Well I've got one to add from today. Had an older lady call up and ask if I could tint her windows today. Yes ma'am I can do this afternoon around 3. Oh no that's too late, what about tomorrow? Ok what time would you like? So we set for 11 am. Well a couple hours go by and she rings again. Yes are you in a residential area? Yes ma'am I am. Ok well I think I'm going to just cancel because I'm not comfortable with that. Ok ma'am that's fine and I understand but first I would like for you to go onto my Facebook page and see that I have 100 five star reviews, also all of my films are backed by a lifetime color stable warranty. Then she tells me she is about a hour away. I said ok well if you like I can refer you to a shop down there that I know does really good work? No you know what I think I'm going to keep my appointment with you and I feel better about the situation now.

I think I'm going to have a beer to celebrate that one.

 

nice job forsure!

 

Can we see your page!

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