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Reasonable defects following paint protection film installation?


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The day I feel I am putting out 100% installs 100% of the time is the day I look for another career.

Let the customer see an install, warts and all (or as many as they can) before they buy into it, under promise and over deliver otherwise I feel you are setting yourself up for a fall.

Steve

The chef with 3 Michelin stars just killed himself....maybe he was looking for another career? Lol.... hmmm, not funny?

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The day I feel I am putting out 100% installs 100% of the time is the day I look for another career.

Let the customer see an install, warts and all (or as many as they can) before they buy into it, under promise and over deliver otherwise I feel you are setting yourself up for a fall.

Steve

The chef with 3 Michelin stars just killed himself....maybe he was looking for another career? Lol.... hmmm, not funny?

 

Sorry mate, you are going to have to explain that one, I must be having a thick moment.

 

Steve

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This my be my first post on here as I try to steer clear of forums for just this reason, but how can you put up photos of someone's work to emphasize you're point or 'out' someone when you base your argument on 'possible' flaws from a photograph. I'm afraid you render your entire post pointless. Factless conjecture is what is wrong with forums these days. You may well be very educated in this field but I'm afraid you are not showing it.

My point of posting the photo was to show a possible defect and see if there was any possible explanation given to what it is since it does not look to be paint related. Nobody is going to his shop to watch the work for a week to point anything out, so a photo is all we got. Since I stated it is very hard to find a flaw on photos, an explanation of those marks should be easy to explain since it is so blatant. There was no explanation given just a defense which proves my point to me. Flawless don't happen period, not 100% of everyday. I won't post anymore responses since I am satisfied and there no point arguing with someone that claims flawless installs.
Still struggling Eh? Blatant lol there is nothing there save your febrile imaginings you want there to be something so you are determined to see something that doesn't exist from a low res photo off a phone

Heh if that makes you feel all warm and fuzzy knock yourself out

I have a question, if all of your installs are perfect then why aren't you taking better photos that are much more close up than the ones you have? I went through your website and do not see any photos that are close enough to make anything out. If I were on here claiming I do PERFECT installs every single time I better have a LOT of pictures taken up close to prove it. You might also take some pics of the install process as I have seen first hand installers taking pics of the car pre install and saying those were the finished results. I for one do not believe in perfection. I think there is always going to be a defect somewhere. Hell I can walk around ANY CAR MADE and find a defect in the paint somewhere. Painting is done in a clean room environment is very controlled conditions and they do not even get perfection. Find it hard to believe that not only do you get it but every single time. Throw some pics of an install in progress with some high res pics of the finished install up close and at different angles and I wont think you are completely full of yourself. I am sure as hell not flying all the way over there to look at installs... and you will find no one else will either. So lets get those pics coming so you can prove us all wrong.
Jeez just can't let it go can you?

Firstly that image was not on the official company site

Second the member of staff concerned put it on Instagram and ran it through filters to achieve her desired look

There are plenty of hi red images out there if people wanted to see them and a number of zoomed ones.

Seems that several on here refuse to accept my point that anyone can deliver to these standards

Something I have said repeatedly

For the record let me restate we never talk a clients expectations down

Other than that I am repeating myself so exiting this thread

Cheers

 

You completely missed my point. I did not mention the one pic everyone is talking about. I am talking about taking close up pics during and after the install process. All of the pics your company has is of cars at a distance. If the install is perfect you would be taking close up pics so people can actually see your work. We don't need a full shot of the car... we aren't car shopping. We are looking at your work to see what a PERFECT install looks like. way to avoid the point and run.

Edited by pro-tect mobile
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I personally don't believe there is anything wrong with believing you are producing perfect installs. As you may have already figured out I am from Paintshield. We have been striving to achieve the best results possible for as long as we have been running and been at the top of our game for a while now. You may see this as being big headed but over the years you get to see your competitions work you get an idea of where you sit professionally. The ppf industry as a whole has come on leaps and bounds over the years, mainly due to the evolution of film giving us all the tools to get our installs as close to the painted finish as possible. Whilst we all know perfection is objective, can you ever get a perfect circle? The belief you are achieving this is a good thing and being over critical of your work can only lead to progression in your field. I'm gonna say this and hope I don't get beaten up here but if you look hard enough you can find something in any ppf panel. Whether it's a defect in the film (we all know about this! And we replace these btw) or a defect in the paint under the film, which in my experience are on pretty much every painted panel. I guess the point here is beauty is in the eye of the beholder, if you believe you are achieving perfection then good for you, it'll just mean you won't let sub par work out the door. Btw there are plenty of close up pics on our various social media pages. If you want to get a picture so close that it would show an issue then it would make a pretty boring photo, but by all means knock yourself out and keep looking, but much like most of the people in this industry we like to showcase what we do and a photo of a coloured square I don't think really achieves this.

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OMG, I've seen some big egos on this forum, but tango2 actually takes the crown now! By it's very definition, perfection is UNACHIEVABLE! What 99% of the population would consider "perfect" is achievable if you're very very good, and take the time to achieve these results. I have 100% 5 star reviews on Yelp, Facebook, and Google, and yet, there are always tiny imperfections that I have to just let go of before I deliver a vehicle to a customer just to keep my sanity because I'm striving for perfection, but it's just not possible. One tiny stretch line, one seam that doesn't line up PERFECTLY, or one tiny speck of dust is all that it takes to come up short of perfection. God, how I'd love to be able to inspect EVERY install EVER done by tango2's multiple employees. It's hard enough to achieve near perfection if you do every install yourself, but add 14 employees? And they're all perfect? This discussion is a joke. Of course, I'm sure tango2 isn't even looking at this thread any more, right, ha ha? He used the classic "I can't make you people agree with me, so I'm out of this thread" move. At least he's striving for perfection. About 90% of installers around here do jaw droppingly bad work, which hurts the industry.

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I doubt he is still checking the thread out, but as people pointed out that perfection is in the eye of the beholder.  Can people produce and hold their employees to a "perfect as humanly possible"...yes.  Can people produce actual definition of perfection...no.  As SlippedUp brought up film itself is not perfect 100% of the time.  So how can you do a perfect install when the film has a flaw in it?  The problem is people are saying "perfect" and meaning "perfect as humanly possible".  As ACPclearbra said, when you have multiple installers it is damn near impossible to have even a "perfect as humanly possible" job every time.  Simply stated Tango is the owner, not the installer.  His job is to market his company and they have decided to say they do absolute perfection.  That is fine since consumers know no better.

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I did a search for the perfect ppf install and was led right here.  Now if you were a customer searching for a company to install film, would you take it to someone who admits they can't do a perfect job or someone that says they can and do every time?   Even the installer at the top of this page says he's shipping his next car to Tango.  Indirectly, this tread has pushed his company Paintshield to the top of the heap for quality and reputation as far as the mainstream public sees it, and you all here held the vote. 

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